FAQ

Find answers to frequently asked questions.

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What is the technical stack that Ideanote is built on?

We use Google Cloud Platform as our infrastructure provider. The application layer is a microservice architecture based on Kubernetes, with flexible autoscaling based on load. We serve our static files via content delivery networks, and store user-provided attachments in Google Cloud Storage. Our DBMS is PostgreSQL, and we also use Redis for communication across pods, as well as for simple caching. We use TypeScript as the programming language of choice for both our backend- and frontend services, and they each share common logic and helpers and live within a monorepository. On our backend services, including our API, we've built a custom server architecture supporting both an internal GraphQL-based API, as well as a REST-API for our public API. We rely heavily on the principles of Inversion of Control, and have our backend services logically split into subsystems around their API, Business Logic, Store layer, and utility services. On the frontend, we use very modern web technologies and use Custom Elements and Shadow DOM as our encapsulation model. In terms of how our services integrate with external services, we can provide a diagram that illustrates these systems from a high level for Enterprise customers.

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Can we change the look and feel of the application including colors, fonts, branding, e.g. through CSS?

Yes, you can change the look and feel of the platform with customizable branding settings for the logo, colors, fonts and other design element options like outline and corner rounding. All Google Fonts are available for free as part of the platform. You can choose to customize the subdomain by adding a custom domain like ideas.mydomain.com. It is also possible to remove Ideanote logo and branding from the platform and emails. You can also add custom JS and CSS code on top of these inbuilt appearance options to change the look and feel even more.

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Do you require installation of any plug-ins, webhooks or integrations?

Ideanote does not need you to integrate or install anything on your systems or devices for a successful implementation.

It is recommended that you connect Ideanote with your Single Sign-On / Active Directory (SSO/AD).

Ideanote needs a modern browser to run on your mobile or desktop device.

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Does Ideanote support bulk data extraction and how is it secured?‍

Yes, Ideanote allows admins and editors to export data in bulk.

Normal users are blocked from this capability and do not have the backend authorization to perform bulk exports.

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Does Ideanote provide any off-the-shelf integrations?

Yes, Ideanote integrates natively with Zapier and Microsoft Power Automate.

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Does Ideanote have a public API and how is it secured?

Ideanote has a public API. The API is based on JSON REST standards with user based access tokens.

Workspace Owners have access tokens but other users have not.

API requests are logged and need authorization and authentication.

The API has rate limits and is secured by the Google Cloud Armor WAF (Web Application Firewall).

You can read more about our API on https://developer.ideanote.io

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How is customer data seperated and is Ideanote multi-tenant or single-tenant?

Ideanote is hosted on a multi-tenant system. All customers are isolated within their own Postgres database with unique and randomly generated credentials, secured and encrypted using Kubernetes Secrets. All customers are isolated inside of their own namespace within Kubernetes, with network policies, roles, and other security measures in place to ensure each tenant is truly isolated.

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How does Ideanote perform backups?

Ideanote handles automated backups within the Google Cloud environment. Backups are encrypted in transit and at rest on servers in the EU. Backups are done daily and kept for a month. Data does not leave the Google Cloud environment. Data can selectively be restored for enterprise customers on request. The procedure to restore backups is tested on an annual basis and has been conducted successfully in the past. Backup restoration requires an authorization and happens through an automated system.

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Where is Ideanote data located?

Ideanote customer data (user data and content) is located on encrypted Google Cloud servers in the EU.

Backups of that data are also located on encrypted Google Cloud servers in the EU.

For a full overview of third-party data subprocessors please see https://ideanote.io/legal/sub-processors

While some of our third-party subprocessors are in the EU and United States, PII of end-users are not shared with them.

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Do you have documentation for your API gateways?

Yes, Ideanote has documentation for its API.

For documentation of our API please see https://developer.ideanote.io

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What protection do you provide against DDoS, Ransomware, Malware and other attacks?

Ideanote is protected against vulnerabilities and threats with a range of

  • Ideanote is protected against DDOS attacks with the Google Cloud Armor WAF (Web Application Firewall).
  • Ideanote follows secure development lifecycle and secure development environment practices.
  • Ideanote tests against OWASP 10 vulnerabilities and develops with OWASP 10 in mind.
  • Ideanote conducts a vulnerability assessment by an independent third party on an annual basis and remediates any findings.
  • Any security findings are prioritized and addressed on a running basis.
  • Ideanote has separate development, staging and production environments and does not use production data during development.
  • Customer data is encrypted at rest and in transit.
  • Industry standard encryption methods (AES 256) is used to protect customer data.
  • Code dependencies are automatically checked for vulnerabilities.
  • Automated tests are run to ensure authentication and authorization methods are secure.
  • Ideanote endpoints are hardened, encrypted and protected against malware.
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What are your SLAs for availability as well as RPO and RTO?

For up to date information on our SLAs please see https://ideanote.io/legal/sla

  • We guarantee an uptime of 99.9%
  • Ideanote’s RTO is 1 hour
  • Ideanote’s RPO is 24 hours
  • Ideanote MTPOD is 8 days
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Is the database encrypted at rest?

Yes, you content and PII is encrypted at rest on Google Cloud databases using KEK. Industry standard, FIPS compliant encryption is used (AES 256).

For more information see https://cloud.google.com/docs/security/encryption/default-encryption

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Is Ideanote using transport layer encryption (TLS)?

Yes, Ideanote uses and enforces TLS encryption. Ideanote uses TLS 1.3 by default but also supports clients with TLS as low as 1.2.

TLS 1.1 is not safe and not supported by Ideanote.

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Is sensitive data (e.g. PII) encrypted?

Yes, sensitive data including user personal identifiable information (name, email) and sensitive data (ideas, content) are encrypted in transit and at rest.

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Are there any in-system capabilities for data archiving?

Yes, you can archive content on Ideanote.

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How can Ideanote guarantee high availability and uptime?

Ideanote has been architected to be highly available.

It is built on Google Cloud Kubernetes clusters that automatically scale with demand. It's microservice API architecture means that application is optimized for fast response times and distributing the server load. It is secured by Google Cloud Armor against DDOS attacks and uses GCP CDN for faster load times. Ideanote guarantees 99.9% uptime for Enterprise customers.

You can see our historic uptime at status.ideanote.io.

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Have you completed a recent penetration test and would you be prepared to share the results?

Ideanote initiates vulnerability assessments on an annual basis. Any findings are addressed and remediated.

We can share the results of our most recent vulnerability assessment with customers on the Enterprise plan.

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How do you ensure that any access security is propagated to any reporting layer?

Authentication and authorization happens on a backend API layer in real-time, and changes are propagated in real-time.

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Is there role-based access control (RBAC)?

Yes, Ideanote supports RBAC. Ideanote has three access systems, rank-based, team-based and sharing-based.

Rank based: Ideanote users can have the Workspace Owner, Admin, Team Owner, Member, Guest or Visitor rank. People logging in via SSO automatically become Members via Just-in-Time provisioning (JIT). You can choose to give some people a higher rank. Admins have editing rights for all content they see, including editing and deletion.

By default, idea collections (the default content in Ideanote) are not shared with anyone - access can be given in a fine-grained manner and include access levels like content visibility, contributing ideas and comments, evaluating ideas and more.

To make RBAC easier, users can be grouped into teams and teams can be given access collectively, e.g. to add ideas or comment in an idea collection.

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What authentication methods are supported?

You might be interested in safe ways of authenticating users. You might be wondering if it is form or token based and if the latter is it JWT, OAuth or other.

Ideanote supports most standard Single Sign-On (SSO) and AD (Active Directory) formats to sign in to Ideanote.

You can use 0Auth, SAML 2.0, Azure AD, OpenID Connect, Slack OAuth, Google OAuth and JWT Tokens to authenticate users.

Should your authentication protocol not be supported then you can always reach out to us and we can work on a solution.

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What is Ideanote?

Ideanote is the first complete innovation platform. It's an uncompromisingly uncomplicated and efficient innovation solution for businesses of all sizes.

End-to-end: With Ideanote you can collect ideas, engage people, manage ideas, measure impact, automate innovation and integrate all of it with our favorite tools.

Internal and external: It helps you bring order to ideas from your teammates, across departments and even open innovation with external partners and customers.

Built for growth: Use Ideanote to grow your business by asking for ideas for cost-savings, customer satisfaction or the next big thing that you didn't know your business needed.

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How does the AI idea generator work?

Ideanote uses a trained AI model based on OpenAI's GPT-3.

You can think of it as a robot that has read all the information on the internet. It understands a wide range of concepts from broad to niche knowledge and can apply them creatively to the problems you give it. In the free tool you can fill out the title and description of an idea.

In the full version of Ideanote you can fully customize the fields you want an idea to have - from tags, to multiple choice to attachment fields.

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Is the AI idea generator free?

Yes, our AI Idea Generator is free!

No need to wait, just start generating ideas. This tool was created to let you experience the power of AI for brainstorming creative ideas.

Looking for more features? You can create a free account, check our pricing or book a demo.

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How many AI ideas can I generate for free?

Because of the costs connected with running this idea generator we have limited the amount of ideas and idea prompts you can generate.

  • Before signing up you can click generate up to three times, with up to 9 ideas generated in total.
  • After signing up you will be on our Trial or Free plan limits where you can generate up to 10 additional ideas per month.
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Is each AI idea unique?

Yes, each idea is randomized and is inspired by your company or project description and the prompt. We do not store the ideas you generate to display them to others. In fact they are only saved locally in your browser until you decide to save them by signing up.

You might get similar ideas for the same exact prompt but the true value starts when you select ideas and decided to move forward with them. If you feel like ideas are becoming too similar try starting over by changing the project description slightly and click "start over".

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Can the AI idea generator replace humans?

Think of the AI as a way to give humans superpowers. The AI can't implement the idea or tell good from bad ideas but it can help you be more creative and inspire you approach a problem from new angles.

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What is the ICE scale scoring model for ideas?

The Impact, Confidence and Ease scores can then be used to rank features and ideas. The ICE scale suggests you rate every ideas on a scale of one to ten in three areas: Impact, Confidence, and Ease. Those three numbers are multiplied, and the product is the ICE score.

The higher the Impact and Ease ratings, the more impactful the feature or idea is and the easier it will be to implement it. On the other hand, the lower the Confidence rating, the lower the chance this feature or idea will be successful.

By ranking these three factors, you have a tool to prioritize the features and ideas you want to invest the most time in or the ones you should pass by in favor of more significant features.

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What are some examples of how-might-we questions?

While writing how-might-we questions (HMW) seems straightforward, there’s slightly more than meets the eye.

Innovation, at it's core, is about solving problems. So make sure you get the problems right.

The better you define the problem and the better you write the questions, the better the ideas that they prompt.

Problem: Customers are struggling during first time user.
HMW: How might we improve the onboarding experience to be simple and failure proof?

Here are 100 examples of How might we questions for your inspiration:

  1. Map the journey: How might we remove the wait time between the airport arrival and departure?
  2. Build on top: How might we make our products into a more symbiotic experience?
  3. Exploit a gap: How might we turn missing search results into a benefit?
  4. Question the status quo: How might we remove the need for an office?
  5. Go after the deadline: How might we ensure people hand in their papers on time?
  6. Turn habit into health: How might we help employees stay productive and healthy when working from home?
  7. Make invisible things visible: How might we make customers feel that their information is safe and secure when creating an account?
  8. Discover moments of pride: How might we encourage our most loyal customers to talk about their most rewarding experiences?
  9. Help the young: How might we make it easier for students to find and apply to a higher education course?
  10. Change adoption: How might we get companies to invest in the future, rather than the present?
  11. Solve a crisis: How might we ensure more people access clean water?
  12. Solve unavoidable specifics: How might we reduce the number of accidents when drivers take their hands off the steering wheel?
  13. Find a solution: How might we address traffic problems that arise during peak periods?
  14. Get the most out of the people around you: How might we encourage individuals to find their greatest strengths?
  15. Keep their hands free: How might we get more drivers to use their hands on the steering wheel?
  16. Improve accessibility: How might we make the experience of going to a business location more pleasant and accessible to people with disabilities?
  17. Get users to do more: How might we empower people to make more of their lives?
  18. Add more meaning: How might we give our users a sense of purpose?
  19. Make the new even more meaningful: How might we design more meaningful rewards for our employees?
  20. Change the game: How might we improve the way businesses market to customers?
  21. Go viral: How might we make our customers more likely to share?
  22. Get kids involved: How might we connect learning with play?
  23. Bring awareness to a community: How might we promote an issue that affects our users?
  24. Improve the workplace: How might we inspire our users to be more engaged with their work?
  25. Solve the problem that comes with solving the problem: How might we stop the cycle of crime and punishment?
  26. Turn data into a positive: How might we use data to empower our employees and customers?
  27. Create a new social norm: How might we encourage new behaviour by making it easy for others to adopt?
  28. Change the world: How might we inspire our users to go the extra mile for their cause?
  29. Find out if you can: How might we improve the way people feel about us?
  30. Break the mold: How might we change attitudes about a concept that is outdated?
  31. Take advantage of trends: How might we be on the cutting edge of innovation?
  32. Make a new law: How might we remove barriers for businesses to operate efficiently?
  33. Improve communication: How might we help businesses understand and respond to their customer needs?
  34. Put users first: How might we ensure our apps are as user friendly as possible?
  35. Solve our biggest problems: How might we identify the biggest problems that most hinder our users?
  36. Turn the tables: How might we get businesses to listen to their users?
  37. Give customers what they want: How might we improve the range of services we offer?
  38. Find solutions that work: How might we make customers happy?
  39. Make the world a better place: How might we help others do good?
  40. Make a difference: How might we make the world a better place?
  41. Solve problems in developing countries: How might we help businesses in less developed countries?
  42. Solve problems where it hurts: How might we use information to prevent future abuse?
  43. Solve problems that don’t affect us: How might we help those that won’t cause us any problems?
  44. Give them what they want: How might we help those in need?
  45. Increase accountability: How might we reduce the instances where businesses break their promises?
  46. Get the people on our side: How might we appeal to and persuade our user base?
  47. Make people feel good: How might we use the power of the internet to inspire?
  48. Solve problems that others face: How might we solve problems that others have encountered?
  49. Improve the lives of kids: How might we help our children?
  50. Empower those that need it: How might we help less fortunate people?
  51. Solve a societal problem: How might we work with businesses and charities to solve societal problems?
  52. Solve problems where they happen: How might we change the way we build things?
  53. Solve problems that don’t affect us: How might we help those that won’t cause us any problems?
  54. Find ways to make our own lives better: How might we use information to make our own lives easier?
  55. Learn about our users: How might we be more connected to our users?
  56. Increase efficiency: How might we speed up the processes that happen when we’re using a product?
  57. Find new solutions to old problems: How might we find new ways to apply solutions to old problems?
  58. Take risks: How might we get users to do something that they’ve never done before?
  59. Solve problems people have already encountered: How might we remove barriers so people can solve their problems?
  60. Optimize resource use: How might time waiting in a queue be used in a more productive and fulfilling way?
  61. Use antonyms: How might turn disaster into recovery?
  62. Turn a challenge into a game: How might taxes become playful?
  63. Charge more intelligently: How might we change the way people pay for our products to earn more?
  64. Leverage users’ passion: How might we encourage users to participate in the process and not just consume the process?
  65. Use the people on the ground: How might we use community members to help with our product?
  66. Take our minds off it: How might we make it easier for users to do the most important thing to them?
  67. Find new ways to be creative: How might we help others be creative?
  68. Make your users more likely to share: How might we get users to share?
  69. Make our users more likely to pay: How might we encourage our users to part with their money?
  70. Get kids in the workplace: How might we encourage more young people to pursue a career?
  71. Make things accessible: How might we make sure people are able to use our products?
  72. Make it more pleasant to use: How might we make the experience of using our product more pleasant?
  73. Make it easy to switch: How might we increase stickiness?
  74. Get people out of their cars: How might we make the trip more comfortable for users who live in busy areas?
  75. Improve the experience of work: How might we make our product more engaging?
  76. Add the element of surprise: How might we add something unexpected to our product?
  77. Get people moving: How might we improve the experience of walking around a busy city?
  78. Find a way to change the culture: How might we encourage people to use and enjoy walking in new, exciting ways?
  79. Increase a sense of social responsibility: How might we encourage users to be more involved in community improvement?
  80. Make it easier to give: How might we increase donations from charities?
  81. Make it easier to read: How might we improve the information experience for users with different abilities?
  82. Make it more enjoyable to work: How might we create better work experiences for users?
  83. Make our users more productive: How might we motivate users to get more work done?
  84. Give kids a voice: How might we enable young people to make their voices heard?
  85. Have better discussions: How might we help people resolve conflicts in a fun and constructive way?
  86. Find people with common interests: How might we encourage people to share interests?
  87. Improve their lives: How might we make our users’ lives better?
  88. Solve more of the problems that you have: How might we make the user experience better for users that are currently struggling with a problem?
  89. Have fun together: How might we get people to get along?
  90. Change how users perceive the world: How might we make the world a more fun place?
  91. Bring users together: How might we improve communities?
  92. Encourage users to make sacrifices: How might we encourage users to make sacrifices that are in the best interest of our society?
  93. Put people before corporations: How might we make users care more about their communities than profits?
  94. Improve the environment: How might we protect our planet better?
  95. Make people happy: How might we make people happier?
  96. Help people get their kids out of bed: How might we make getting to school on time easier for parents?
  97. Solve social problems: How might we tackle important social issues?
  98. Solve big problems: How might we tackle the most important big problems facing society?
  99. Make people think twice: How might we get people to spend more time considering their purchasing decisions?
  100. Work against the problems: How might we reduce the top objections in sales?

This list is a snapshot of possible how might we questions to inspire you to come up with your own. Every single of our customers is working on unique problems. We do not claim to have a definitive list or have the knowledge to make a prediction on which ones might work.

You get the picture, the idea is to ask a broad questions and expect several good ideas from which you can choose a few winners. Remember, there is more than one right idea.

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What is a good "how might we" question?

A properly framed How Might We doesn’t suggest a particular solution, but gives you the perfect frame for innovative thinking. It is neither too broad nor too narrow. The How Might We format works best when you have a specific goal in mind. For example, “How might we solve the problem of X?” Or, “How might our customers benefit from Y?”. It's important to find the core problem before asking an HMW.

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What is a Kaizen board?

A Kaizen board is a representation of this process of continuous improvement which begins with identifying problems within your production system. Using a Kaizen board as a visual tool to represent teamwork is an efficient way for teams and organizations to make continuous improvements.

Kaizen Boards are different than normal Kanban or Scrum boards. Kaizen boards help teams by providing visual improvements that teach them qualities of Kaizen like expanding on small successes and identifying any ongoing problems.

newly introduced Kaizen board might be exactly what you need. Inspired people want to make changes but can't seem to keep up the fast-pace. The more meetings are held, the more excited everyone feels - leading to no true change. The success of projects stagnates. Kaizen boards capture improvement suggestions into visuals that lead you through implementing them systematically making change simpler and less complicated.

Kaizen boards turn good ideas into actionable cards and can help you to turn your good ideas into a reality if the board is prioritized by the team collaboratively at the same time as any other work.

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What is Open Innovation?

Open innovation is the paradigm that businesses should connect with outside sources of creativity to benefit from a mix of external and internal ideas, technologies or paths to market.

Open innovation brings the best of the internal and external resources together. It allows for mutually beneficial connections of diverse groups that stimulate new ways thinking, create more effective collaborations, and disrupt markets.

Open Innovation benefits companies by harnessing the innovation of others and having more clarity on where their company, consumers nd the market is going. Collaborating together with other stakeholders creates better, faster outcomes.

With Open Innovation an idea that is created to improve a company’s product and service can come from anywhere. The ideas that a company collects and evaluates can help reduce costs and risk and time to markets as the ideas come straight from the source - partners, consumers or customers.

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Should I offer rewards for winning solutions?

If you want to change your audience’s behavior, incentivize them for innovation. Consider whether your rewards reflect the customer experience you are trying to instill in your team and the values of your customers.

Rewards can entice engagement, increase productivity and encourage participation in the program. For example, a company might reward their ideators with holidays and cash to help improve participation rates. However, this can create less cohesion as people only saw value in submitting ideas, instead of crafting them or collaborating with others.

As with rewards, sometimes incentives can be a double edged sword. When motivating people to sustain a project, avoid the use of extrinsic rewards and focus instead on favoring intrinsic motivations such as an idea collection driven by a higher purpose or the chance of self development. Sometimes it is enough to simply just recognize contributors with light praise and appreciation as well as celebrating successes.

Often, the person submitting the idea will already have some valuable opinions and knowledge about how to proceed. They are most likely eager to discuss their ideas, as they have made time to research it. This can be highly rewarding for you and the participant.

In summary extrinsic monetary rewards are best for menial tasks (e.g. rating ideas) not creative tasks (formulating ideas). Introducing extrinsic rewards can spike activity but undermine long-term motivation and engagement.

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Does Open Innovation result in quality ideas?

Often, employees may have negative attitudes around open innovation because they don’t understand the positive impact it can have on their company. While not all ideas will be high quality, utilizing the ideas of others can legitimately expose your company to new solutions that work better and represent market trends better than anything you could have created internally. It only needs one good idea among a hundred to make it worth the effort.

If your organization feels skeptical of open innovation, try sharing stories of other companies that have found successful solutions or developed new products with the help of Open Innovation. If other bigger companies are successfully implementing these processes, why would you have a hard time in your own company? Spread the good things that Open Innovation can bring, as well as the pitfalls.

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What are legal challenges to open innovation?

Regardless of which aspect of new open innovation project you are working on, you need to be mindful of your participants' legal rights and obligations. Having a legal best practice like terms and conditions for participations set in place before beginning an open innovation effort is vital.

Intellectual property law intends to ensure an inventor is credited while also allowing them to profit from their ideas. With open innovation, however, it is possible that the innovator will need to rescind their rights to an idea.

Companies or individuals submitting solutions must be sure that the process is fair and transparent and that the legal bases and ownership terms are covered.

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Can I customize access to the phases?

Ideanote offers granular access control for each part of the process. For each idea collection you have full control who should be able to submit ideas, view ideas as well as contribute to each individual phase in your process. You click "Share" in an idea collection, add a specific person, a team or the entire workspace and specify their level of access.

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Can I customize the phases?

Ideanote offers the ability to build your own idea funnel - a set of phases that an idea travels through on its journey to completion. You might have your own process for handling ideas in mind and so Ideanote offers full customizability when it comes to these phases. No matter if you are starting out with a complex stage-gate system that requires multiple review steps and idea evaluations or just a simple 3 step process of "To Do", "In Progress" and "Done"; if you can think it you can build it in Ideanote.

From custom comment labels like "Why did you rate like this?" to weighted rating criteria, custom phase names and descriptions as well as hidden ideas and activates per phase - just add a phase, customize it and share it with the right team or set of people and start moving ideas forward.

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What kind of support do you provide?

Ideanote is happy to provide a video course material and a help center with help articles and documentation to all plans including the Free plan, chat and email support to all paid plans as well as a dedicated key account manager for enterprise customers. Support services are included in the plans and do not cost extra. Ideanote provides a Service Level Agreement (SLA) that details the exact type and degree of support that Ideanote provides to customers.

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Does Ideanote support SSO or AD?

SSO allows companies to manage all users in single overview. With a single SSO, companies have one less place to worry about as it centralizes the users into an application that cuts down on the app management needs. Ideanote supports a range of Single Sign-On providers and technologies including SAML 2.0, Azure ADFS, JWT and more.

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Do you have any use-cases or customer cases you can share?

Yes, you can get inspiration from our customers as well as different use-cases. Ideanote is versatile and has helped teams and enterprises alike accelerate their innovation; from company wide innovation management to innovation challenges or improved brainstorming sessions.

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How long has Ideanote been in business for?

Ideanote was founded in 2015 and has been building Idea Management Software since then.

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How can I measure employee engagement?

With the right engagement tracker, it's easy to measure employee engagement. Here are 5 easy ways to evaluate company culture.

Short Surveys, with 5-10 questions per survey, the process will not be complex. Conducting this process on a regular basis will give you

1-on-1s, having regularly scheduled, hour-long meetings where you can have an informal chat with each member of your team is a great way to get a real sense of what’s going on with them.

Exit Interviews, where people leaving the organization are interviewed to learn more about their factors affecting their engagement.

eNPS, like customer net promoter score, just for employees. Measure how people answer "Would you be willing to recommend the company as a good place to work?"

Innovation, you can further and measure an employee's engagement be seeing if and how they engage in innovation activities like company wide idea challenges.

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Are anonymous idea submissions really anonymous?

Ideanote believes anonymity should be clear and consistent for users. Ideanote offers three levels of anonymity on the platform.

  • Visible Ownership - where the full name is visible to everyone who can see the idea.
  • Partly Anonymous Ownership - where the full name is visible for people with editing rights to the idea collection, including admins.
  • Fully Anonymous Ownership - where not even admins can see that you submitted an idea.

Fully Anonymous Ownership hides your name for other people from anywhere in the user interface including lists, statistics, integrations, notifications and exports. While anonymous ideas are also not counted in statistics and not shown on your profile, it might still be possible to identify or approximate an idea submitter identity via metadata like the location of a user, custom JavaScript code added to the platform by the administrator or process loopholes like only letting one person submit an idea at a time while knowing who a link was sent to.

Ideanote is also forced to provide a "data dump" export of all data on a workspace on request by the Workspace Owner for compliance reasons. While these requests are rate, the data might contain ways to uncover anonymity. Ideanote does not reveal the identity of anonymous ideas on request. In cases of suspected gross negligence Ideanote reserves the right to send notifications to users suspected to be victims of a breach of their anonymity.

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What is employee engagement?

Employee Engagement is the level of an employee's identification with the purpose and practice of their company as well as their level of trust in its goals, leadership and goodwill.

In this, Employee Engagement goes further than job satisfaction, the mere point at which someone might be content with their job in terms of salary and hours. It's as a two way street, a symbiotic relationship between the employee and the company that positively impacts employee happiness and the bottom line. Having engaged employees means increased revenues, increased product innovation, and improved customer experience.

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Why is employee engagement so important?

Employee engagement is important because it can help organizations survive and thrive in a competitive marketplace and is one of the most important factors to consider when improving an organization. Your business will benefit in the long run if you have engaged employees - they'll be more likely to stay in the company, less likely to leave and engage with the community, and will also be able to give their all while at work. If employees are not engaged, their work will likely be negatively impacted and the business will suffer. In fact, research has shown companies with better levels of employee engagement vastly outperform competitors in every area.

In a lot of cases, employees don’t leave companies because of salary or benefits. They leave because of a lack of recognition from their superiors and insufficient opportunities for growth. Internal connection, communication, and engagement fuel your business growth. Employee engagement can help employees feel proud about being a member of the company that supports them.

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How does low employee engagement impact the business?

There are many indicators that can show disengagement in a business. Some of the more common indicators include poor productivity, customer complaints and employee complaints. All of these indicators can have negative effects on your business, so it is important to be aware of them and take action if necessary.

Low employee engagement has a negative impact on a range of key business performance indicators. These include productivity, profitability, absenteeism, incidents involving public safety, customer evaluations, and shrinkage.

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What are different types of continuous improvement?

Here is a list of the most common continuous improvement methodologies.

  • Kaizen - A practice focused on optimizing workplace and personal processes by eliminating waste and inconsistencies while working as a team.
  • PDCA - Plan-do-check-act provides a systematic way to improve processes by implementing changes, gathering data and analyzing their impacts.
  • BPR - Where organizations look at larger sets of processes and activities, rather than just specific components of a workflow or system.
  • 5S - Where teams create and maintain a safe an d high-performing work environment by sorting, setting in order, shining, standardizing, and sustaining improvements.
  • 2S - A simpler method that teaches people to make a 2-second improvement every day and to identify wasteful behavior.
  • GAP Analysis - Where teams analyze where the process is and where it needs to be to come up with improvements.
  • Six Sigma - Where bad outcomes are reduced and quality improved by developing and implementing standard procedures.
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What are examples of continuous improvements?

Continuous improvement is an idea that has been embraced by many businesses, and it's easy to see why. This approach to management is based on the idea that all work should be done in a way that constantly strives for improvement. Shifting from traditional methods of improvement to an effective continuous improvement strategy could save your company nearly double digit percentage improvements annually in cost reduction or efficiency.

"45% reduction in cycle time, 28 % reduction in labor costs, 60% reduction in time lost due to anomalies, 24% reduction in Non-Conformances and an increase in 89% of efficiency rate."

Boeing, Continuous Improvement Case Study

BridgeLoan, 40% of the loan applications have been executed faster since adapted Kaizen.

3M, Saved approximately $30 million per year by changing their waste reuse processes with SixSigma.

Kahiki Foods, reduced wasted resources by ~70% in six months with Value Stream Mapping.

Merchants Insurance Group, improved on time project delivery to 80% and 758% in revenue growth with BPM.

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What are the benefits of continuous improvement?

With a mindset of continuous improvement in your company, you will stay ahead of the curve, leading to a more successful business. Not only does it have financial benefits for an organization, employees who work on improving the company tend to stay longer because they feel personally accomplished, leading them to produce more impactful results.

Here are 16 benefits of Continuous Improvement:

  • Cost Savings
  • Waste Reduction
  • Increased Productivity
  • Improved Quality of Products
  • Improved Quality of Services
  • Increased Employee Engagement
  • Reduced Employee Turnover
  • Improved Culture
  • Improved Crisis Resilience
  • Cross-Team Collaboration
  • Increased Customer Satisfaction
  • Lower Error Rates
  • Lower Costs
  • Faster Delivery Times
  • Improved Brand Reputation
  • Increased Profitability
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What is continuous improvement?

Continuous Improvement is a business methodology of improving processes, products and services to improve efficiency and quality. It is not a one time action but rather the process of creating a better way of doing the same task again and again by making incremental, sustainable improvements based on a series of recurring cycles. Continuous Improvement makes companies more productive, efficient and profitable.

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How does continuous improvement work?

Continuous improvement ensures that work goes faster, provides cost betterment, allows for risk reduction, & opens up new opportunities for incremental revenue. In other words, the continuous improvement method includes everyone from workforce to business units to get quick changes to project success.

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What are the 4 phases of an continuous improvement?

Continuous Improvement can be broken down into manageable segments which can be repeated for each cycle. The PDCA cycle, or the Plan-Do-Check-Act methodology, encourages problem solving in a planned way that enables you to factor in feedback when making changes to your system.

Here are the four steps of the PDCA Cycle:

  1. Plan - Analyze the situation to identify problems and select a possible solution.
  2. Do - Test the solution on a small scale and collect data over a limited timeframe.
  3. Check - Compare the outcomes with expectations and tweak it even further with feedback
  4. Act - Roll out the solution at full scale with and make it a documented standard practice.
PDCA Continuous Improvement Cycle
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How can I turn a problem into an innovation challenge?

Turning problems into innovation challenges is a good way for managers to come up with solutions. Let’s take a look at how it works.

The first step to solving any problem is to ask yourself, "does this need a solution?" The more educated you are about the problem, the easier it will be to solve. For example, identifying that we're not selling enough of our products might lead you to better marketing strategies or changing what's being sold or how it's being sold for better results. Write down why it needs a solution and then some of the reasons why the problem has occurred in the first place. Follow up by considering how urgent this problem is and how other actors in the market approach the problem.

Then take the learning to formulate an innovation challenge question based on where you understand the core of the problem lies and which main stakeholders, what technology or area of the company you might expect a solution from and who would benefit from it.

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How to formulate a good question for an innovation challenge?

With a good challenge question, you shouldn't be too focused on a specific solution to the problem. You want your statement to be as broad as possible, not focusing on a specific method or approach. It helps to center the question around the goal or the people benefiting from the solution you are looking for. Make the question specific enough to keep people focused on the problem at hand while keeping it open enough to allow for creative solutions that you wouldn't even expect. For example How might we [help homeowners] by using [new technologies] to [reduce their energy use]?

It is also a good idea to follow up your innovation challenge question with some context to tell the necessary stakeholders why it is important and what can happen if nothing is done.

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What are examples of innovation challenges?

What is a Innovation Challenge Software?

Innovation Challenge Software allows any organization to launch a contest or challenge. It includes everything from options for the type of competition, to how many teams can compete, to sponsorship options and prizes. Innovation challenges let you share a core business challenge with your employees or customers and motivates them to submit solutions with all the context in place to understand the challenge.

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Why should a company invest in innovation management software?

Developing a successful innovation management strategy is a time intensive process that requires structure, management and interconnectivity. In order to reach the company's maximum innovation potential, companies need innovation management software to manage all aspects of their process from team communication to generating design templates.

Innovation management software supports your company's innovation process by providing a structure for innovators to follow. Implement this solution into your company in order to secure the success of your innovation system. It will work with all other dimensions, including ideation, productivity, portfolio management, and product launch!

Time-saving processes - Innovation management software makes the process of generating, collecting, developing and implementing new ideas easier. If you have ever been involved on a corporate innovation initiative or process, you know the amount of data being exchanged on different stakeholders' requirements is overwhelming. This information can be difficult to understand, but with an innovation management software system it can be more easily analyzed and interpreted for faster results.

Improved idea quality - Investing in innovation management software can contribute to successfully evolving your ideas beyond the brainstorming stage.

Easier collaboration across teams - Innovative companies aware of the need for innovation management software hire innovative people, stimulate creativity with idea challenges or open innovation calls, connect expertise from different areas, and participate regularly in public competitions - which improves the company's chances for new inventions.

Faster and better decision making that reduces risks - Innovation management software facilitates a process-driven decision-making process for all companies, and also keeps the innovation team informed about decisions. Decision making becomes objective, well educated, and documented under innovation process with precise analytics from the platform. You can measure innovation activities as a company with full visibility and transparency of your ROI on new initiatives.

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What is the difference between an improvement and innovation?

Innovation and improvement seem to be the same, but they have different meanings and implications. How can you tell them apart? It's easy: innovation is usually associated with the creation of something new, whereas innovation is making something better than it originally was.

Improvement is the implementation of something new, but with a lower degree of novelty and it is usually the optimization or extension of existing. Improvements can weed out underlying issues without starting from scratch. When we’ve reached the limits of an achieving progress with incremental small changes, or when the situation or expectations changes significantly in a short span of time, that’s where innovation plays a role. Innovation is when something breaks the mold in order to come up with something great, whereas improvement is tweaking things in an existing way to make it better.

Unlike improvement, innovation is about creating a whole new idea which leads to more of a risk that it will not produce significant gains for the company or consumers. In order to minimize the risk of investing in something that does not produce valuable outcomes, it is vital to have a process for evaluating innovation.

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How is Innovation Management defined?

Innovation management is the systematic promotion of innovations in organizations and includes tasks of planning, organization, management and control. Innovation management can range from processes to role expectations for engineers, to crafting the right tone for an innovation lab. Innovation management is focused on all measures of improving innovation within an organization. It helps generate benefits like improved decision-making, better customer experience, and operational efficiency.

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What are innovation management tools?

It is important that companies have a system in place to monitor, evaluate and direct their innovation. This might be just for a single task or for every aspect of the company. These tools and their features help you manage, track, and control all the different aspects of your innovation initiatives like a product development process or a cost saving sprint.

Innovation management tools are all about the support to innovation. Innovation management tools offer a variety of ways in which organizations can manage innovation - from finding new opportunities to assessing the strengths and weaknesses of their current operations. When it comes time to a company's innovation capabilities these tools can help helping businesses and organizations plan for, monitor and execute their innovation initiatives and innovate more effectively.

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What are the 9 types of innovation?

One way a business can achieve innovation is by determining what type of innovation they would like to happen. This sets the course for where an organization needs fixing or wants improvements. Innovation can be varying degrees of incremental or radical but their aim determines what type of innovation it is.

  1. Product Innovation, the introduction of a new or improved goods that are either created new or improved in some way.
  2. Business Model Innovation, entails innovations in business strategy, marketing, value creation, pricing or cost structures.
  3. Service Innovation, when companies provide services to customers, just like product inventions would be sold to customers.
  4. Process Innovation, which focuses on performing known tasks or processes in new or changed way for more efficiency.
  5. Technological Innovation, that aims to reinvent the underlying technology of existing or new products, processes or services.
  6. Organizational Innovation, such as structure changes, improved management and communication frameworks and practices.
  7. Social Innovations, that strive to solve problems that society faces without necessarily focusing on a business advantage.
  8. Marketing Innovation, when significantly new approaches are used to package, communicate benefits or reach a customer target group.
  9. Green Innovation, where the output focuses on new and sustainable products, means of production or resource use.
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What makes a good innovation manager?

While innovation managers come in all shapes and sizes, they share similar traits that allow them to achieve success. These benefits include curiosity, mastery of multiple skills, knowledge of how to seek out the skills needed for any project at hand. To make a good innovation manager, you need to have an open mind for multiple strategies.

A quality innovation manager should have a logical understanding of an organization's inner workings to successfully implement new ideas., should be able to listen to new ideas while also being focused on the task at hand, ensuring that these new ideas are brought to fruition. A good innovation manager is being good at focusing on results. Knowing the business needs as well as the technology available to do so is essential.

Innovation managers work with diverse platforms and come up with several strategies for each situation. You will need to be able to juggle multiple projects and allow for change across different areas in the company. Having a knack for moving work and facilitating change allows you to excel and innovate at any level in the organization. Effective coordination between stakeholders with excellent communications skills are essential in the position of innovation manager. They are required to simply execute projects, design project plans, and keep informed of transformations.

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What makes an idea important or good?

There are many things that can make a good idea. A good idea is one that solves a problem, creates something new or improves an existing solution. They are often unique and can in the best cases be expressed in simple understandable terms. A good idea is not just original but also simple and practical to implement. It should be well researched so the implementation process goes smoothly. A good idea often has a clear goal which makes it easier for others to understand what's being suggested. Ideas that are important can make a significant positive impact on society and can improve the lives of people. When trying to come up with good ideas, think about how it will impact people and our nature.

What separates a bad idea from a great idea is also it context and timing. Inventions such as the car, computer, and television were considered radical ideas when they first appeared because they were new but that did not make them bad ideas. Suggesting to invent the TV now would be be a little late - just as it would be hopeless to suggest drinking more water to solve thirst, if there is no water around.

In the end, the power of a good idea is dependent on the execution. A great idea in your head or on paper means much less if it is never carried out in the real world.

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How do you manage ideas successfully?

There are many strategies and tactics to manage ideas successfully, including Innovation-Led Growth. You can manage ideas on paper or digitally, in person or remotely. In very simple terms, to manage ideas you'll go have to address the following steps in one or the other way:

  • Figure out the problem you're trying to solve.
  • Define your audience and acceptance criteria.
  • Capture ideas from your audience.
  • Give ideas a chance to be developed further.
  • Prioritize ideas based on a set of criteria.
  • Choose one more ideas to work on.
  • Report back to your audience on your progress.
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What are the benefits of Idea Management?

Idea management systems are industry-recognized procedures for capturing, ordering, and managing the ideas that can foster growth and sustainability and help achieve goals for an team or organization.

Managing your ideas can be hard to do in a fast-paced work environment. You need to not only find time for them, but also the discipline to follow the right process for finding and capturing them. This process can be done in many ways, but it’s important to choose one that fits best with your company culture. Some companies use software, while others use physical notebooks or good old-fashioned sticky notes.

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What is Idea Management?

Idea management is the process of capturing, organizing, prioritizing, and executing ideas. It's not enough to have one great idea or two - you need an infrastructure in place to make sure all your great ideas are given the attention they deserve.

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Why do you need to manage ideas?

Ideas need to be managed carefully, otherwise you could lose out. With idea management team-members and customers feel their ideas are valued and continue to contribute innovative ideas which spur creativity and help grow your company. Managing ideas can help ensure that cost savings are implemented and new products are launched faster and in a more reliable manner all while reducing your rate of failure when it comes to innovations. You can solve challenges faster and better together and identify opportunities you otherwise might have missed.

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What is the difference between idea management and innovation management?

One of the most notable differences between idea management and innovation management is the scope. While they both present opportunities to grow a company, innovation management is more focused on creating innovative products or services to differentiate from the competition. Idea Management starts with an idea found by somebody who internally brings the idea to the business managers for review and implementation.

Innovation Management involves the implementation of innovation into a business model, usually through structured strategy and creative processes such as brainstorming sessions. In a way Idea Managemet is a part of Innovation Management. The Idea Management process exists in tandem with the other wheels that make up Innovation Management to help power business growth and innovation.

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What factors should ideas be evaluated on?

To avoid wasting time and resources, there needs to be clear criteria for selecting the best ideas. The most widely used criteria is the so-called ICE-score, evaluating an idea on Impact, Certainty and Ease.

Other criteria that you should consider when evaluating ideas are how Useable, Stable, Creative, Radical, Scalable, Sticky, Profitable, Focused, Actionable, Implementable or how Aligned an idea is on a scale from e.g. 1-5.

In most cases evaluating ideas on more than 3 criteria is not practicable for the idea evaluators.

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What is the role of the facilitator in brainstorming?

Don't hesitate to assign a group leader to give all idea contributors motivation and make sure everyone is having fun. When someone suggests something, they encourage him or her to speak up so others can share their thoughts.

Brainstorming, which requires a free-flowing, creative process for ideas, has its own rules that should be followed to achieve success. The most important of these rules is that people must avoid evaluating ideas during the process: quality and focus come at a later time.

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When does brainstorming fail?

Without clear goals and some guidance by the host brainstorming can devolve into chaos, groupthink or a conversation dominated by the few. Setting clear goals for your brainstorm session helps make sure that the creative output is genuine and complements a larger goal, even if it does not serve as input to the larger project.

For big company decisions, or policies that might disadvantage one group in favor of another, a quick brainstorm session can lead to a bad outcome.

Brainstorming is best for those lingering, medium-sized problems that have already hung around longer than they should.

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What are the different types of brainstorming?

Team Idea Mapping, people can come up with ideas individually, shared and linked with other ideas.

Nominal Group, ideas are shared anonymously and then developed and nominated by the rest of the team.

Reverse Brainstorming, where participants come up with reasons why the problem can't be solved to inspire new solutions.

Phillips 66 Brainstorming, where six groups of six people brainstorm for six minutes and then present solutions.

Speedstorming, individuals use each 5 minutes to create 4 ideas that are shared with the next person to build on for a total of 3 times.

Brainwriting, each person generates ideas individually first and then only shares the best ones.

Group Passing, individuals write 1 idea and share it until they have received feedback from each person on their idea.

Question Brainstorming, each idea should inspire a question which in turn should inspire new ideas.

Mind Mapping, a visual way where the problem or question is branched out from the center to form a web of ideas.

Focus Group, where one concept or idea is presented for a pre-selected group of people for feedback.

Figure Storming, or the participants imagine being in someone else's shoes when they generate ideas; also called Role Storming.

The Stepladder, where people are introduced one at a time to encourage even shy participants to get involved.

Crawford's Slip, each participants has a limited number of submissions and time, ideas are grouped by topic and merged where possible.

Starbursting, where people are encouraged to generate questions before ideas are generated.

Charette Procedure, teams rotate topics and brainstorms their best solutions which are prioritized in the end.

Round-Robin Brainstorming, where people contribute an idea or feedback one at a time in a pre-assigned order.

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How many phases are there in brainstorming?

Brainstorming typically has 3-8 phases. Preparation, Problem Pitch, Idea Generation, Open Discussion, Conclusion, Follow-Up, Idea Execution, Feedback Loop are the eight phases to be achieved for a successful brainstorming session. For a minimal brainstorm you'll only need to go through the Problem Pitch, Idea Generation and the Open Discussion.

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How to evaluate the effect of brainstorming?

The effectiveness of brainstorming is difficult to determine because the process of generating ideas is not linear. There are many factors involved, such as the number of people in the group, how they are assigned to groups, and the quality of their ideas. If you want to be sure that your brainstorming session was effective, you can measure it by how many new ideas each person has contributed or if any of the inputs ended up being used in a real-world project. The impact of working with brainstorms and other techniques might also be seen in employee engagement and happiness.

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What is brainstorming?

Brainstorming is a group problem-solving technique in which participants try to come up with as many ideas as possible for a particular issue, product, or project without judgement.

Ideas are then combined, discussed and sorted to find new solutions for the problem. There are different ways to brainstorm including small-group discussions and asynchronous brainstorming. Brainstorming can take place in person or over the internet.

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Where can brainstorming be used?

Brainstorming is an excellent tool to use in order to tackle any problem or issue. It can be utilized for anything ranging from marketing, to product development, to even just problem-solving for everyday problems. Brainstorming should always be used when you cannot find a solution on your own but it can also be used to build consensus and help with decision making even when you have a set path already.

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How long should a brainstorming session last?

People's attention decreases after 45 minutes so if you plan on brainstorming longer or feel like you have not found the right solution yet take a break or revisit the topic after some time. With asynchronous brainstorming you can also set a target like 100 ideas or a timed deadline.

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What is asynchronous brainstorming?

When coordinating with remote teams, it is often difficult to find a time that not only works for everyone but creates the most efficient meeting. Asynchronous brainstorming is an excellent way to work around this problem and provide maximum benefits for all participants. With asynchronous brainstorming, conversations do not conclude at the end of live meetings - instead, a goal driven idea collection is opened which allows anyone to answer questions and iterate on the ideas given by others while everyone can keep on working focused in their own time.

Unlike the common brainstorming meeting, this process is asynchronous. You can explore your creativity without worrying about deadlines or deadlines for ideas.

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What are the 10 rules of brainstorming?

Brainstorming sessions typically result in more creativity and better ideas when there is a set code of conduct. Absolute boundaries prevent people from seeing beyond their suggestions, but boundaries that encourage individualistic creativity can be very effective.

These are the 10 rules:

  1. Stay focused on the topic.
  2. Involve every person
  3. Stay positive and playful.
  4. Encourage wild ideas.
  5. Give people time to think.
  6. Aim for quantity first, quality second.
  7. Listen to one idea at a time.
  8. Don't judge ideas, including your own.
  9. Build on each other's ideas.
  10. Write every idea down.
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Why is brainstorming important?

Brainstorming is a way to generate ideas and solve problems collaboratively. When brainstorming is used, teams use “How Might We” questions to freely come up with a host of innovative ideas. Ideas and people can inspire each other and you can find new and surprising solutions to your problems.

  • It encourages open and creative collaboration.
  • It helps build stronger teams and strategies.
  • It helps generate new ideas quickly.
  • It enables consensus based decisions.
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What language is Ideanote available in?

Ideanote is available in English, Spanish, French, Portuguese, Simplified Chinese, Japanese, Korean, German, Russian, Vietnamese, Thai, Italian, Hungarian, Swedish, Danish, Norwegian, Croatian, Finnish, Dutch and Polish. Are we missing a language that is important to you? Let us know.

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What kind of support does Ideanote provide?

We offer fast email and chat support for paid accounts and prioritized help for Business and Enterprise customers, as defined in our Service Level Agreement. The Help Center is available for free on any plan.

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Does Ideanote have an API?

Ideanote has a REST-based API built on GraphQL. You can use it to list ideas and missions as well as more advanced custom use cases. Contact us for more info.

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Does Ideanote integrate with other apps?

Yes, Ideanote integrates with 1000+ other tools. Browse the Ideanote integration marketplace for inspiration.

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What can I whitelabel?

All plans can add their own logo and workspace name. Pro plans and up can add custom colors, fonts and styling and hide the Ideanote logo from the app and all emails. With the Business plan you can also publish your workspace to a custom domain, for example ideas.yourcompany.com.

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Can Ideanote handle large volumes of traffic?

Yes. Ideanote workspaces scale automatically to handle millions of concurrent visits. All plans benefit from top-of-the-line Google Cloud page speeds - letting your people load and submit ideas without delays.

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How is my data protected?

We take security very seriously. Your data is protected with HTTPS enforcement and Transport Layer Security (TLS) 1.3 with SHA-256 hashing and RSA-2048 signing to keep them private during transit. At rest they are kept safe and encrypted in our SOC2 compliant Google Cloud Kubernetes Datacenter.

On top of the security features of our datacenter we have:

  • 128-bit SSL encryption of all data transfer in our platform.
  • Daily backups of all your data, in case anything goes wrong.
  • Security protocols where we work.

For more details you can always read our resources on security and compliance.

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What is a Member?

A Member, as opposed to a Guest user:

  • Can Log in via SSO.
  • Can be added to Teams.
  • Can be given customized access.
  • Can see some Insights charts.
  • Has a personal profile page.

Admins and people logging in via SSO are automatically counted as Members.

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What is a workspace?

A workspace is the home for your team, project or business on Ideanote. You can create idea collections on your webflow.io workspace subdomain for free or add upgrade to connect your custom domain.

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How long does it take to learn Ideanote?

Read some customer reviews on our wall-of-love to hear how easy it is.

It is revolutionarily easy to get started. Ideanote is the only innovation- and idea management solution that lets you get started on your own for free - without ever even having to talk to sales. Creating a workspace and launching your first idea collection takes 2 minutes.

From there Ideanote just explains itself. If you're new to running innovation in your team, our video and in-app tutorials will help you grow your efforts in no time.

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How can Ideanote be so affordable?

Really simple; our mission is to make ideas matter everywhere and not just for companies with large budgets. Ideanote is a product company servicing customers of all sizes and all industries across languages around the world.

The size of our market allows us to charge less per customer, thereby making the tools of innovation available to everyone.

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Are there any additional fees?

Our pricing aims to be as transparent and straight-forward as possible. Apart from the monthly subscription fee, there are no additional costs. All prices and fees are excluding VAT. You can find out more here in our terms.

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What are my payment options?

You can use your credit card to pay for any plan. If you sign up for an Annual subscription and plan to spend at least $1.400, we can invoice you annually. Visit the help center for more information or Contact us to start the process.

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Do you offer a special plan for startups?

If you work for a startup, you might be eligible for up to 90% off Business and Enterprise plans through the Ideanote for Startups Program. Chat with us to hear more.

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Do you offer discounts for students, non-profits and NGOs?

Ideanote wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualified nonprofit organizations and educational institutions.

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We have credits, how do we use them?

Once your team signs up for a subscription plan, we’ll draw against your credit balance until it runs out. Only then will we start charging your subscription to your credit card.

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Can I cancel any time?

Yes, you can cancel subscriptions at any time. If you do, you'll be downgraded to the Free plan immediately, where you can still collect ideas - just with fewer features.

If there is more than one day until your renewal date, we will prorate the remaining balance on your workspace as a credit. You can use that credit towards a reactivation of your paid subscription in the future.

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Is there a free version of Ideanote?

Are you on the lookout for free idea sharing platform? Ideanote is here for you. Ideanote Free lets you collect an unlimited number of ideas from an unlimited number of people. Free includes unlimited idea collections and the widget but does not include custom phases and many other advanced features that can be useful to manage ideas, engage people and measure your impact.

Workspaces that do not purchase a paid plan will automatically be downgraded to the Free plan when their trial or subscription ends.

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Can I change my plan later?

With Ideanote you are never locked into a plan that does not fit. You can add or remove users, change plans, and downgrade to the Free plan at any time.

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Can I trial Ideanote before paying?

Sure! Start your trial here. You can test out our paid plans for free for up to 5 days, no credit card required. After that you can continue to use the free plan or contact us to extend your trial.

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