What kind of support do you provide?

Ideanote is happy to provide a video course material and a help center with help articles and documentation to all plans including the Free plan, chat and email support to all paid plans as well as a dedicated key account manager for enterprise customers. Support services are included in the plans and do not cost extra. Ideanote provides a Service Level Agreement (SLA) that details the exact type and degree of support that Ideanote provides to customers.