There are many indicators that can show disengagement in a business. Some of the more common indicators include poor productivity, customer complaints and employee complaints. All of these indicators can have negative effects on your business, so it is important to be aware of them and take action if necessary.
Low employee engagement has a negative impact on a range of key business performance indicators. These include productivity, profitability, absenteeism, incidents involving public safety, customer evaluations, and shrinkage.