Discover what is an employee engagement plan and why it’s important. Learn how to write an effective plan to improve employee engagement in your company.
In the era of “quiet quitting” and tight labor supply, more and more organizations are beginning to understand that keeping their employees engaged is the key to success. So, they send out employee surveys and collect data to gauge the existing levels of engagement.
But then, they stop. Once they identify employee engagement challenges, they stand before a challenge of their own: execution. How do you go from recognizing the issues to actually achieving your goal of increasing employee engagement in your company?
The answer is you need an employee engagement plan. In the words of Antoine de Saint-Exupéry, “A goal without a plan is just a wish.”
Unless you’ve got a plan to convert the feedback you’ve gathered into actionable steps that lead to a meaningful change, your employee engagement levels won’t budge.
In this article, we’ll talk about what is an employee engagement plan and how to create one.
An employee engagement plan is a strategic roadmap that allows you to define and prioritize actions that lead to improving engagement in your company.
A proper engagement plan describes engagement challenges and strategies to address them in a determined timeline and within an allocated budget.
Because employee engagement involves various aspects, you need a plan to figure out how much time and effort to put into each area, which employee engagement strategies to choose, what to prioritize, and so on.
This plan helps you decide where to focus your resources and efforts.
Aside from that, having a clear plan ensures everyone is on the same page and makes it easier to assign tasks across teams and departments. Plus, it serves as a reference point in case of any bottlenecks. With a clear plan, you can keep tabs on how things are going.
So, in simple words, an employee engagement plan is a document that shows you where you want to go and how you're going to get there.
According to a survey by Gallup, engaged employees are, on average, 22% more productive.
Moreover, employees who are engaged and happy at work often stay with the company longer, reducing turnover and increasing retention.
These compelling reasons are enough to motivate any company to invest time and effort into creating an employee engagement plan.
Here’s how to go about it in 5 steps.
Deloitte’s Global Human Capital Trends survey found that while more than 80% of executives consider employee engagement important in their organization, only 64% of companies measure levels of engagement.
Unless you’re able to pinpoint issues that cause your employees to disengage, you can’t come up with an effective plan to boost engagement. Conducting employee surveys and scheduling 1:1 meetings will help identify what’s working and what isn’t.
Here are the most common issues that cause employee disengagement:
To get genuine feedback, establish a safe space where employees feel comfortable expressing their honest opinions. Create an environment where they don't worry about being judged or losing their job for being open and honest.
After you’ve conducted several employee engagement surveys and 1:1 interviews and gathered other relevant employee engagement data, you’ll be able to identify the main issues causing your employees to disengage.
Typically, these issues can be clustered into five main areas of employee engagement.
Identify the most urgent areas of improvement and prioritize them in your employee engagement plan. Determine both short-term and long-term goals and allocate the budget for each area accordingly.
By setting clear priorities, you can ensure that your employee engagement strategy addresses immediate challenges swiftly while laying the groundwork for long-term improvements.
To ensure you’re on the right path to increasing engagement in the workplace, you must set concrete milestones to work towards, as well as realistic timelines to achieve them.
While employee engagement can be hard to measure because of its intangible nature, there are some metrics you can establish in your plan to quantify the results.
For instance, some milestones you can establish could be:
The best thing you can do to make sure your employee engagement plan is not only well-thought-out but also properly executed is to assign it to an employee engagement manager.
An employee engagement manager is a person responsible for developing and overseeing strategies aimed at improving employee engagement across the five main areas. Without a dedicated manager, it may be challenging to monitor how your engagement plan is moving forward and keep track of every critical detail.
Moreover, the employee engagement manager’s role is crucial for one more reason: great management positively impacts engagement. According to Gallup, managers account for 70% of variance in employee engagement.
Remember that improving employee engagement in your company isn’t a one-time initiative. It’s an ongoing process that extends beyond the actions and strategies outlined in your employee engagement plan.
Your plan is the first step towards achieving improvement in all five areas of employee engagement. But to bring a meaningful change in your company, you must establish a systematic process to track the evolution of each initiative and hold everyone accountable for their assigned tasks.
This can be done via periodic reviews, regular employee surveys, and an overall openness for continuous feedback. Thanks to this ongoing monitoring, you’ll be able to adjust the strategies as needed and build momentum that will eventually lead to a more engaged and satisfied workforce.
Now that you know how to create an employee engagement plan in theory, you might be wondering what it looks like in practice.
A well-crafted plan should cover key elements such as identified problems, strategic initiatives, measurable metrics, team members responsible for each initiative, and the timeline previewed for executing each part of the plan.
Here's an example of an employee engagement plan that can serve as a helpful template for creating your own.
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