What is employee engagement?

Employee Engagement is the level of an employee's identification with the purpose and practice of their company as well as their level of trust in its goals, leadership and goodwill.

In this, Employee Engagement goes further than job satisfaction, the mere point at which someone might be content with their job in terms of salary and hours. It's as a two way street, a symbiotic relationship between the employee and the company that positively impacts employee happiness and the bottom line. Having engaged employees means increased revenues, increased product innovation, and improved customer experience.