How will we be charged for new users?

You’ll be charged a prorated amount for new users for the remainder of the current billing period.

As an example, suppose your team is on the Basic plan, which costs $5 USD per active user per month (when billed monthly). You add a new member 10 days into your billing period with 20 days remaining in the month. The per-day cost for each user is $5 divided by 30, so we’ll make a one-time charge of $3.33 ($5 divided by 30 days times 20 days) to the credit card on file.