Privacy

At Ideanote, we are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your information. We comply with global privacy regulations, including the EU GDPR, California CCPA, and China’s PIPL. For detailed information on our compliance, visit our GDPR, CCPA, and PIPL notices.

Types of Information Collected

We collect both Non-Personal and Personal Information to enhance your experience with our services.

• Non-Personal Information: This includes data that does not identify you personally, such as usage trends and website navigation details.
• Personal Information: This includes details provided during registration, such as your email, phone number, and name. End-users and customers may provide different types of personal data based on their interactions with our services.

For end-users, we may collect data like registration details, IP addresses, and browser information. For customers, we gather contact details, payment information, and more.

Use of Information

We use your information to communicate with you, improve our services, and ensure the security of our platform. We do not sell or trade your personal information without your consent. However, we may share it with vendors who perform services on our behalf, ensuring they adhere to our privacy and security standards.

While we do not load any marketing cookies for End-users, we use Google Ads conversion tracking for business analytics during the upgrade process for people creating a workspace (Workspace Owners).This helps us understand customer behavior with minimal privacy impact.

Cookies and Tracking

To improve your experience on our website, we use cookies to track information like the referring URL, browser type, and device information. While we do not respond to "Do Not Track" signals, you can manage your cookie preferences as outlined in our Cookies Policy.

Please be aware that our website, which we use for marketing purposes, has separate Privacy Terms.

Data Protection and Security

We implement robust security measures, including encryption, firewalls, and secure socket layer technology, to protect your information from unauthorized access. Learn more about our security practices on our help article on Security and Compliance.

User Rights and Data Retention

Depending on your location and applicable laws, you may have rights to access, update, or delete your personal information. We retain your data only as long as necessary for our services. Upon request, we can delete your data in accordance with our data retention policies.

You can customize data retention settings and request data deletions through your profile settings or by contacting us directly.

Contact Information

If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer at dpo@ideanote.io. For general inquiries, reach out to us at legal@ideanote.io.