2. Information We Collect
2.1 Personal data we collect and receive
We gather both "Non-Personal" and "Personal Information."
Non-Personal Information comprises data that doesn't identify you, such as usage trends, demographic info, and website navigation details.
Personal Information refers to details you provide during registration, including your email, phone number, and name. You can also add more information at your discretion. If you're representing a company, you may use its name as identification. To update any incorrect or incomplete data, visit the "Settings" on our website or contact us directly.
The personal information we collect varies based on your interactions, choices, and the features you use on our website and can include the following:
2.1.1 For End-users
We may collect the following personal data for end-users of Customers
End-user Registration and Contact Information
- End-user Name
- End-user Email
End-user Service Data
- End-user IP
- End-user URL
- End-user Referrer
- End-user Browser
- End-user Device
- End-user Events
- End-user Settings
all data and information submitted by End-users to the Services and includes message text, files, comments and links, but does not include third-party products or the Service.
2.1.2 For Customers
We may collect the following personal data from Customers.
Customer Personal Information
- Customer Contact Name
- Customer Contact Email
Customer Payment Information:
- Credit Card Details
- Customer Contact IP
- Customer Address
In an effort to improve the quality of the Website, We track information provided to Us by Your browser, such as the website You came from (known as the “referring URL”), the type of browser You use, the device from which You connected to any of Our Website, the time and date of access, and other information that does not personally identify You. We track this information using cookies or small text files which include an anonymous unique identifier. This allows Us to collect Non-Personal information about you, such as keeping a record of your theme preferences.
Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
We may use both persistent and session cookies. Persistent cookies remain on Your computer or any of your other devices after You close Your session and until You delete them, or until they expire automatically. Session cookies expire when You close Your browser. For a list of the Cookies used in Our Website, please view Our Cookies Policy.
4. Use of Personal Information
We don't sell or trade your Personal Information to third parties without your consent. However, we do share it with vendors performing services for us. For instance, your email may be shared with an external vendor for sending emails on our behalf. All vendors are instructed to use your Personal Information strictly as we direct and are selected based on their compliance with our privacy and security standards. Note that some services may require transferring your data to U.S.-based servers.
We primarily use your Personal Information to communicate with you and enhance our website's user experience. This could involve contacting you for feedback, technical support, or to share promotional offers in line with your preferences. You can opt out of our marketing emails at any time.
Other uses include delivering targeted advertising, administering prize draws and competitions, protecting our website's security, enabling user-to-user communications, responding to legal requests, managing user accounts, providing requested services, offering support and responding to inquiries,
For other business purposes, we may use aggregated and anonymized data that can't be linked to individual users.
5. Use of Non-Personal Information
In general, We use Non-Personal Information to help Us improve Our Website and customize Your experience. We also aggregate Non-Personal Information in order to track trends and analyze usage patterns on Our Website.
4. Transfer of Information
4.1 Ideanote Group Companies:
Your data may be shared within the Ideanote ApS corporate family to improve our services.
4.2 Service Providers:
Consultants and vendors engaged by us to support our provision of the Ideanote Services and Sites and the operation of our business and third-party sub-processors.
4.3 Advertising Partners
4.4 Professional Advisors
Professional advisors, such as lawyers, auditors and insurers, in the course of the professional services that they render to us.
4.5 Compliance with Law Enforcement
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- Enforce the terms and conditions that govern Our Website; and
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
4.6 Business Transfers
4.7 Aggregated or Anonymized Information.
We reserve the right to share aggregated or anonymized data with third parties and publicly. This data does not personally identify you, but includes general usage and technical metrics. If required by law to treat this as personal data, we will disclose it as outlined above; otherwise, it may be disclosed for any reason.
4.8 Third Party Websites
6. How We Protect Information
We implement security measures designed to protect Your information from unauthorized access. Your account is protected by Your account password and We urge You to take steps to keep Your personal information safe by not disclosing Your password and by logging out of Your Account after each use.
We further protect Your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that Your information will not be accessed, disclosed, altered or destroyed by a breach of such firewalls and/or secure server software. You can read more about our security measures at https://ideanote.io/legal/security.
7. Your Privacy Rights
Depending on your location and subject to applicable laws, you may have certain data protection rights. We respect those rights. We will need to verify your identity to process your information, access, and deletion requests. These rights are not absolute, and in some instances, we may decline your request as permitted by law.
8. Privacy and Age
Our Website and Sites are not intended for use by anyone under the age of 16. Ideanote does not knowingly collect personal information from anyone under the age of 16. If you are under 16, you may not attempt to register for Our Website or send any information about yourself to us, including your name, address, telephone number, or email address.
We might choose to communicate with You via electronic means (e.g. SMS, chat, emails), via post and via telephone calls.
Ideanote will not forward marketing material from third parties to You. If You choose to contact Our customer service we retain the right to write back, call or otherwise contact You back.
We might forward notifications about activity on any of Our Website, that We deem relevant for You, to Your e-mail or as a Push Notification.
We will forward product news, contests or useful information on how to use our product that we deem relevant to Your use of Our Website as We see fit. You can opt out of communication sent to You by unsubscribing from Our emails or by contacting us directly.
If you have any questions, comments or concerns about the way your personal data is being used or processed by Ideanote, please submit any questions, comments or concerns in writing to our Data Protection Officer at firstname.lastname@example.org.
For general questions you can also reach out to email@example.com