See the steps we ensure your privacy and protection with Ideanote
This is a legally binding agreement (“ToS”) governing Your (“You”, “Your”, "User") access and use of our sites, mobile apps, products and services (collectively the “Service”) and all data, files, content or material uploaded, downloaded, produced, viewed or otherwise accessed through our Service (collectively the “Content”).
The Service is provided by Ideanote ApS, with offices at Søengen 1, DK-2840, Holte, Denmark, registered at the Danish business authority with VAT ID 36896183 - in short referred to as “Ideanote”, “Us”, or “We”. Together You and Ideanote make out the “Parties” of these ToS (individually the “Party”). By visiting one of our websites or otherwise making use of parts of Our Service, You are considered a “User” of our Services.
By using Ideanote, you agree to these ToS. If You do not agree or comply with these ToS, You must not accept them and must not start or continue to use Ideanote.
We reserve the right to adjust and change these ToS and any documents included by reference at any time. If a change is material we will let you know in advance. By continuing to use Ideanote after the effective date, you agree to the new version.
Ideanote will provide You with the ability to create and maintain a username, email, and password for accessing the Service (an Ideanote “Account”). By accessing an Ideanote Account, You agree to provide true, accurate, and complete information during registration and to update Your information during use to keep it current.
By accessing Ideanote through an Account, you warrant (i) that you are 13 years of age or older, (ii) if you are the age of majority in your jurisdiction or over, that you have read, understood, and accept to be bound by the Terms, and (iii) if you are between 13 and the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms.
As Your email and password are personal and considered to be confidential information You are at all times entirely liable for all acts and omissions by the people You have allowed to access the platform through Your Account. You are responsible for keeping Your Ideanote Account safe and secure from unauthorized access and must notify Us promptly of any unauthorized use or security breach to Your Account.
The Service might allow You to access a registered subdomain (a “Workspace”) identified with an URL (e.g. unicorn.ideanote.io) and a name (e.g. Unicorn Inc). Workspaces allow groups of participants who have a common interest or affiliation to share Content and collaborate.
You might access Ideanote Workspaces by logging in to or creating an Account (in which case You are referred to as a “Member”) or without logging in to or creating an Account for the Service (in which case You are referred to as a “Visitor”) .
Any Workspace may contain Content not suitable for You. You can always choose to stop visiting a Workspace if You find it to be unsuitable in any way.
Ideanote might provide You with the ability to create and/or maintain a Workspace. Every such Workspace has one specific Member with more access and editing rights as well as overall responsibility, referred to in the ToS as the “Primary Owner Account”, “Primary Owner” or “Owner”. When registering a Workspace, You will be made a Member of the Workspace and assigned to be the Primary Owner Account. At any point in time there is one Primary Owner Account on every Workspace.
At the same time, every Workspace has one person or entity that is responsible for the activity on that Workspace, known as the “Customer”. You acknowledge and agree that by becoming a Member of a Workspace You can be assigned or have preassigned the role of an Owner Account and can be made responsible as a Customer.
If a Workspace is registered through an Account with a personal email and/or is registered for a personal cause that is not affiliated with a business, organization, brand or another entity, the Owner Account of the Workspace is personally responsible for the activity on the Workspace. In this case the Owner Account on the Workspace is considered to be the Customer and is also referred to as a “Personal Customer”.
If a Workspace is registered from an Account with a business email and/or for a company, business, organization, brand or similar, the Owner Account of the Workspace agrees to these ToS on behalf of the entity and acts as a representative for the entity. In this case the entity is considered to be the Customer and is also referred to as a “Business Customer”.
Ideanote reserves the right to use know-how, people or technology provided by a third-party to deliver parts of the Service under these ToS. This may include but is not limited to for example third-party payment processors, email infrastructure providers or User authentication. Please be advised that third-party Services might have their own terms and policies that govern Your conduct through terms, conditions and privacy policies in addition to these ToS. When working with third-party providers we only use established and industry leading service providers with good practices. We make sure we have written agreements that bind all third party Services used in Our Service to comply with data protection obligations not less protective than those in our Agreements.
Our Service may include links to websites and Content maintained by third-parties. Ideanote is not responsible and is not liable for any connection to or reliance on Content of third-party websites or services. Our links to third-party websites or Content do not imply that We support, promote, guarantee or recommend any such Content or website, their views or their authors or owners.
In using our Service it may be possible for You to connect Content, Accounts or Workspaces with third-party services. If You choose to connect Content, Accounts or Workspaces on the Service with a third-party service (e.g. through an API, Webhook, Authentication, SSO or similar integration) You are responsible for what these third-party services do with this Content, including wanted or unwanted use, disclosure, loss, modification or deletion of any or all such Content, Accounts or Workspaces. Please be advised that third-party Services might have their own terms and policies that govern Your rights and conduct.
If You are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as cookies and other web technologies) might be processed and stored in the United States or in other countries where we or our third-party services providers have operations.
By submitting personal information to Ideanote and using Ideanote, You expressly consent to having Your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where You reside or are a citizen.
We may, at our sole discretion, from time to time allow You to upload, store, share, send or otherwise make available Content through our Service - for example by submitting a comment, creating an idea or uploading a file attachment.
Content that You upload, store, share or send through our Service remains Your, or the original owner’s, intellectual property. Ideanote does not receive ownership of any Content You or others submit to the Service in the course of using the Service. These ToS do not give us any rights to Your Content apart from the limited rights that enable us to run and improve our Service that are described in the following sections about Content on the Service.
We are not liable or responsible for any actions You take with Your or other Content in connection with the Service. Ideanote does not generally monitor Workspaces to review Content posted in them and is not responsible for any such Content.
By submitting Content to the Service You warrant that (i) You have the necessary ownership rights, licenses and consent to grant us the necessary rights to run and improve Our Service (ii) the Content itself, Your action of uploading, posting, communicating or otherwise making it available via the Service is in no way infringing or violating a third-party’s rights in any way and does not result in the violation of any law or regulation.
You acknowledge that You have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use any and all Content that You submit. Furthermore, You are fully liable if such Content is infringing upon third-party rights, and accordingly agree to indemnify Ideanote for all claims and losses related to such infringement and/or illegality.
You are aware that by submitting Content to Ideanote You might be sharing it with other people. You are also aware that other Users on the Workspace with access to your content might choose to share, edit, make available to third-parties or otherwise take action on Content You submit to Ideanote.
Ideanote allows You to upload, submit, store, send and receive Content. You retain ownership of any intellectual property rights that You hold in that Content. In short, what belongs to You stays Yours. But, to be able to serve the Content and to run the Service, we reserve a set of standardized rights.
You give Us the worldwide, royalty-free, non-exclusive, perpetual right to store, display, modify, edit, send, delete, scan, analyze, track, repackage and reproduce Your Content to the extent necessary to provide our Service - without further notice or consent from You. This right extends to partners and third-party services that we work together with to allow for a smooth operation of the Service. This allows the Service, for example, to display Your idea to other people after You have posted it, to crop an image or to export an idea to a connected task management platform.
You consent that Ideanote employees can use Your activities and Content on an anonymized and aggregated level to continuously optimize the performance and presentation of the Service. We reserve the right to publish our findings on an anonymized aggregate level. An example of an anonymized finding would be study of how many people, in general, comment on an idea they have also liked.
We also retain the right, but not the obligation, to directly access Your account data or a Workspace on invitation by a Member of a Workspace for purposes of technical maintenance, content oversight or investigation as well as general Customer support.
Any feedback or circumstantial analytical evidence knowingly given or unknowingly resulting from usage of using our Service can freely be exploited and shared by Us to improve Our Service or technology without this resulting in You having or receiving any rights or ownership of them.
Protecting Your Content is a top-priority for Us. While we do try to minimize access to your Content in general We retain the right, but not the obligation, to generally monitor individual Workspaces, Member, activity and Content.
We will only investigate individual the Content of Members or Workspaces to determine if people comply with these ToS (especially our Community Policy) or to satisfy any law, regulation or valid authorized government request. Activity is monitored and analysed more frequently and can be used to improve Our Service, including Customer Support.
Ideanote and its Employees shall retain the right, but not the obligation, to generally monitor and observe Your activities on Our Service to determine compliance with these ToS and to investigate Content to determine compliance with these ToS and any operating rules established by Ideanote to satisfy any law, regulation or valid authorized government request
The way Workspace ownership is handled, the rights and responsibilities of Customers and the way paid subscriptions work are regulated by our “Customer Agreement”, which may be found at https://ideanote.io/legal/customer-agreement.
The way Audits are handled are regulated by our "Audit Policy", which may be found at https://ideanote.io/legal/audit-policy.
Ideanote's guarantees for Service availability for paid Customers are regulated by our "Service Level Agreement", which may be found at https://ideanote.io/legal/service-level-agreement.
In the course of providing Our Service, Ideanote may process personal data on behalf of Customers. Specifics of how We will perform this processing and what Our obligations are as well as the obligations of our Customers are described in Our Data Processing Addendum (“DPA”), which may be found at https://ideanote.io/legal/dpa. The DPA forms part of these ToS with Ideanote (as the Data Processor) and Our Customers (as the Controllers). As related to the GDPR and data from the European Economic Area, the United Kingdom or Switzerland, this includes:
Processing In Accordance With Customer Instructions – Ideanote will only process data in accordance with the customer’s instructions, as described in these ToS and the DPA.
Assistance with Data Subject Requests – to the extent Our Customers cannot delete or retrieve data processed by Ideanote on their own, we will assist Customers with the data subject requests they receive.
Notification of Data Incidents – Ideanote will notify Customers without undue delay if there is any accidental, unauthorised or unlawful destruction, loss, alteration, or disclosure of, or access to the personal data. We will assist our Customers in their obligations under Articles 32-36 of the GDPR.
Confidentiality Commitments of Personnel – All Ideanote employees are required to sign a confidentiality agreement prior to employment, complete mandatory privacy trainings, and adhere to other internal policies.
To keep a lively community of people using Our Service, We have established some rules. We have outlined these binding rules in Our “Community Guidelines”, which may be found at https://ideanote.io/legal/community-guidelines.
You agree to let Ideanote collect, maintain and use information in accordance with its “Privacy Policy”, which may be found at https://ideanote.io/legal/privacy-policy.
To summarize, the Privacy Policy, the Customer Agreement, the DPA and the Community Guidelines extend these ToS and are considered part of these ToS. This means You agree to be bound by them if you agree to be bound by these ToS.
Ideanote reserves the right, in its reasonable discretion, to suspend or end access to and use of the Service or parts of the Service for Accounts, Customers, Integrations and/or a Workspace (i) during planned downtime for upgrades and maintenance to the Service (known as “Planned Downtime”) (ii) during any unavailability caused by circumstances beyond Ideanote’s reasonable control, such as, but not limited to, Events of Force Majeure, acts of government, acts of terror or civil unrest, technical failures beyond Ideanote’s reasonable control (including, without limitation, inability to access the Internet), or acts undertaken by third parties, including, without limitation, distributed denial of service attacks (iii) if Accounts do not comply with the provisions laid out in these terms (iv) in the event that a Customer owes any amount to Ideanote for any reason or (v) if We suspect or detect any Malicious Software connected to Your Account or a Workspace You are a part of.
Ideanote has the right at its sole discretion to discontinue the Service and delete all Content for any reason at any time. In that event, Ideanote will notify You 30 days in advance and make available a copy of Your Content during the time of notice as far as We consider technically and legally feasible.
We do Our best to build and operate a Service to high standards but we cannot guarantee everything.
Therefore, to the fullest extent possible by law, our Service is provided “as is” without any representations or warranties, express or implied. In other words, Ideanote is always in beta. Ideanote makes no representations or warranties in relation to our Service, its fitness for a certain purpose or the information and materials provided through our Service.
You agree that the Service may be updated, modified, changed, interrupted or discontinued at any time without notice or liability. We reserve the right to restrict or terminate Your access to the Service or parts of the Service at any time. We are not responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Content or personalization settings submitted to our Service.
You understand and agree that Ideanote or any entity involved in creating, producing or distributing the Service will not under any circumstances be liable for any damages, including, without limitation, lost profits, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use or access of the Service or Content on the Service.
Ideanote is not liable for the defamatory, offensive or illegal conduct of other people or third parties and that the risk of injury from these causes of actions rests entirely with You.
Ideanote is not liable for any loss, damage, fees or misconduct resulting from unauthorized access of Your account caused by failure on Your side to safeguard the access to Your Account.
Neither Ideanote nor any of its affiliates, information providers or other third party providers or partners are liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness of, the information contained within the Service or Content on the Service. No part of Our Service constitutes, or is meant to constitute, advice of any kind. If You require advice in relation to any legal or financial matter You should consult an appropriate professional.
Ideanote may fully cooperate with any law enforcement requesting or directing Ideanote to disclose confidential or private information or Content of any Account or Customer. You understand and agree that Ideanote or any entity involved in creating, producing or distributing the Service will not under any circumstances be liable for any damages, including, without limitation, lost profits, direct, indirect, incidental, special, consequential or punitive damages arising out of such compliance or cooperation with law enforcement.
Any breach of the Community Guidelines with material consequences for Ideanote will make You liable for damages suffered by Ideanote and other people that it might cause harm to.
If Ideanote is found liable for any event or circumstance resulting from these ToS with You, Our liability cannot exceed the amount charged to You by Us during the course of the last twelve (12) months.
You agree to defend, indemnify and hold harmless Ideanote, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of Your use of Ideanote. You are fully liable if Content You submit is infringing upon third party rights, and You accordingly agree to indemnify Ideanote for all claims and losses related to such infringement and/or illegality. You acknowledge that the provisions of this section shall apply to all Content on the Service.
Ideanote, its look and feel and its logos are owned by Ideanote ApS and we reserve all rights. All other trademarks appearing on Our Service are the property of their respective owners.
You acknowledge that Ideanote and its licensors retain all intellectual property rights and title, in and to, all of Our confidential Information and/or other proprietary information. This includes but is not limited to: products, services, concepts, techniques, inventions, processes, software or writing part of the Services provided by Ideanote.
You understand that although We might use terms like “sell”, “own”, and “unlimited” - ownership of Our Service and technology remains with Us. No rights for Ideanote technology and intellectual property are transferred. You understand that the Service is hosted online and You have no rights to access, copy and/or host the source code of Our technology. You are responsible for obtaining and maintaining, monetarily or otherwise, all telephone, computer hardware, software, internet service plans and other equipment needed for access to and use of Ideanote and all charges related thereto.
These ToS do not create a partnership, franchise, joint venture, agency, and fiduciary or employment relationship amongst You and Ideanote.
You agree that the provisions of these ToS that (by their nature) should survive termination will indeed survive any termination of these ToS. Any termination by either of the parties or the expiry of the term of these ToS shall only have effect for the future, and shall have no retroactive effects.
Should any provision in these ToS be held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by the applicable law. The remaining provisions of these ToS shall remain in full effect.
Without foregoing the above general statement, We want to make clear that some consumer protection laws or other legislation in Your jurisdiction may not allow certain limitations of liability, warranty restrictions and/or billing policies in these ToS. In the case that any limitation of liability, warranty restriction and/or billing policy is specifically prohibited by applicable law, such limitation of liability, warranty restriction and/or billing policy may not apply to You. In that case We kindly ask You to inform Us in advance, if You want to make use of a certain government regulation or provision that You see in conflict with these ToS.
If Ideanote does not explicitly exercise a particular right under these ToS, that does not waive them.
These ToS (including all documents included by reference into them) are the whole agreement between You and Us concerning Our Service.
We might choose to run contests, promotions or marketing campaigns through our Service that may be governed by a separate set of terms and conditions. If You choose to participate in any such contests, promotions or marketing campaigns please review the conditions that apply to them as they might conflict and override these ToS. Likewise, by accepting a sales offer that specifies or extends this agreement, additional conditions and policies might apply.
These ToS shall be governed by the substantive laws of Denmark without regard to conflict of laws principles. You hereby expressly agree to submit to the exclusive jurisdiction on Denmark, for the purpose of resolving any dispute relating to these ToS or access to or use of the Service.
We would not like to end up in a legal argument with You. If You are considering filing a dispute or claim We encourage you to try to settle Your claim with Us on an informal basis for 21 days before doing so through formal channels. To do so, please contact us by sending a mail to legal@ideanote.io with the subject line “Dispute Notice”. Together we will try to settle on a solution within 21 days of Your email - if we fail to come to an agreement, You or Ideanote are free to start a formal proceeding.
Any dispute arising out of, or in connection with, the ToS, including any disputes regarding the existence, validity or termination thereof, shall be settled by arbitration administered by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.
You can only resolve disputes and arbitration with Ideanote on an individual basis, not in a collective, consolidated or class action lawsuit. The arbitral tribunal shall be composed of one arbitrator. The place of arbitration shall be Copenhagen, Denmark. The language to be used in the arbitral proceedings shall be English.
All notices under the ToS will be served by mail to Your email address on record in Your Account information. Notices to Ideanote shall be sent by email to legal@ideanote.io. Any such notice shall be deemed to have been given upon the expiration of 72 hours after mailing or posting (if sent by mail or pre-paid post) or 24 hours after sending (if sent by email).
Neither party will be responsible for any failure or delay in performance due to circumstances beyond its reasonable control, including, without limitation, Events of Force Majeure, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, service outages resulting from equipment and/or software failure and/or telecommunications failures, power failures, network failures, failures of third party service providers (including providers of internet services). The performance of these ToS shall then be suspended for as long as any such event will prevent the affected party from performing its required obligations under these ToS.
Let us know at legal@ideanote.io