Your hub for ideas.
Why not create a home for ideas at ideas.mycompany.com - with Ideanote a custom domain is just a few clicks away.
Why Do Innovation Links Get Flagged as Suspicious?
When you send employees a link to share ideas, the URL needs to look familiar. A link from ideas.mycompany.com builds trust. A link from a third-party domain raises questions.
Ideanote lets you host your workspace on your own domain or subdomain. You keep full control over how your innovation workspace appears to your organization. Go to Settings, Workspace, Custom Domain and add the CNAME records at your domain registrar. Your workspace now lives at ideas.mycompany.com or innovation.mycompany.com or any address you choose.
This setup gives you a branded entry point. When you send links through email, SMS, or internal tools, employees recognize the domain immediately. No hesitation. No wondering if the link is safe to click.
What You Get with a Custom Domain
Your workspace sits under your corporate web identity. You control the branding from the URL down. The setup takes minutes, and you avoid the perception of redirecting people to an outside tool.
Custom domains are available across Ideanote plans. You do not need an enterprise contract to give your innovation workspace a home that feels like yours. Set up your domain today and give your teams a place they trust to share and grow ideas.
How do I set up a custom domain for my Ideanote workspace?
Go to Settings > Workspace > Custom Domain in your Ideanote workspace. You will see the CNAME and other DNS records you need. Add these records at your domain registrar or DNS provider. Once the DNS changes propagate, your workspace will be live on your custom domain or subdomain.
The setup takes a few minutes on your end. DNS propagation typically completes within a few hours, though sometimes it takes up to 48 hours depending on your provider.
Does using a custom domain cost extra?
Custom domain setup is included in plans that offer white-labeling and branding removal. There are no separate or hidden fees for adding your domain once you are on a plan that supports this feature.
You will need to own the domain or subdomain you want to use. Domain registration and renewal costs are separate and paid to your domain registrar, not to Ideanote.
What is the difference between a subdomain and a separate domain?
A subdomain like ideas.mycompany.com sits under your existing company domain. This approach keeps your innovation workspace visibly connected to your main corporate web presence.
A separate domain like mycompanyinnovation.com is a standalone web address you own. Either option works with Ideanote. Most organizations choose a subdomain because employees already recognize and trust the parent domain.
Why does a custom domain matter for employee trust and participation?
When you share a link to ideas.mycompany.com, employees recognize your company domain. They know the link is official and safe to click. This increases participation, especially when you send invitations by email or SMS.
A custom domain also reinforces that the innovation workspace belongs to your organization. Employees see the workspace as an internal company resource rather than an external tool, which encourages them to share ideas more freely.
Does a custom domain work with white-labeling and branding?
Yes. Custom domain, branding removal, and UI customization (logos, colors, fonts) are all part of white-labeling. You control how the workspace looks and where it lives on the web.
This combination creates a workspace that feels native to your company. Employees see your brand, your domain, and your visual identity throughout the experience.
Will my workspace still work on the original Ideanote URL after I add a custom domain?
Yes. Your workspace remains accessible on both the original Ideanote URL and your custom domain. You decide which URL to share with your team.
Most organizations share only the custom domain URL to maintain brand consistency and trust. The original URL remains active as a fallback.
With Ideanote, you can be where your people are and make innovation simple and engaging or everyone.
Smart and Easy Idea Management
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