Terms of Service

Last updated October 3, 2017


This is a legally binding agreement (“Agreement”, “Terms”) governing Your (the “User”, “You”) use of the application services of Ideanote ApS (“Ideanote”, “us” or “we”). The Service is provided by Ideanote ApS (CVR 36896183), with office at Titangade 11, DK2200, Copenhagen N, Denmark. Our Privacy Policy explains how We use Your data and Our Community Policy describes Your duties when using Our Service.


By accepting these Terms, or by accessing or using the site (https://ideanote.io), including its subdomains, subpages and apps (the “Service”), You agree to be bound by the most recent Terms of this Agreement as well as the most recent Terms of the Privacy Policy (https://ideanote.io/privacy) and of the Community Policy (https://ideanote.io/community), all of which are considered part of these Terms by reference.


If You are registering a “Space” (a unique Ideanote subdomain) or if You have accepted primary owner status through a transferral of access rights, You are considered the “Primary Owner” of that Space in addition to Your status as a User. If You are a Primary Owner and You are entering into these Terms on behalf of a company, organization or another legal entity (an “Entity”), You are agreeing to these Terms for that Entity and representing to Ideanote that You have the authority to bind such Entity and its Affiliates to these Terms. The Primary Owner and/or the Entity he or she represents is considered the “Customer”.


Together You (the “User” or “Customer) and Us (“Ideanote”) make out the “Parties” of this Agreement.


If You do not have such authority, or if You do not agree with these Terms, You must not accept these Terms and may not use the Service.

General Terms and Conditions

This Agreement comprises the entire agreement between You and Ideanote and will supersede any and all prior or coexistent negotiations, discussions or agreements, whether written or oral, between the Parties regarding the subject matter contained herein.

Service Access Plans

The Service is available as a free service plan (“Freemium”, “Free Plan”, “Free Platform”) and with additional paid “Subscriptions” (e.g. “PRO Plan”, “Unlimited Plan”, “Paid App”, “Report Product” etc.). Ideanote reserves the right to change the name of Subscriptions at any given time. A free service plan is any Ideanote account with features and functionality limited as determined by Ideanote at its discretion from time to time. A paid Subscription comprises additional features not found or limited within the free service plan.

Payment of Subscriptions

Payment for Services shall be at prices and under Terms stated on the Ideanote website, or as otherwise stated or quoted by Ideanote from time to time. All prices are exclusive of taxes (VAT or otherwise), which may or may not be added to the price, depending on applicable law and the legal residence of the Customer. Prices may include fees for payment card processing.


Ideanote is entitled to adjust the prices, fees, functionality and number of Users or other limitations for the Service from time to time. Adjusted prices shall take effect earliest upon any subsequent payment period of the Service for a given Customer (e.g. Month or Year).


The Customer agrees to recurring billing, meaning that payment shall be made automatically by charges assessed against a credit card registered by the Customer. In special circumstances, as noted on the Ideanote website, or as otherwise instructed by Ideanote, other methods of payments might be requested by Ideanote from time to time.


Customers are billed and automatically charged from their Credit Card on the (or close to the) Same date every month, starting from the time a Subscription is bought or updated. What the Customer is paying for depends on his choice of Subscription and can be seen at checkout. Payments must always be made in advance by the Customer.


In giving consent to recurring billing, the Customer also gives consent that any changes affecting the Subscription during a subscription period (e.g upgrades, downgrades, additional or cancelled subscriptions, fees) are automatically reflected in the next bill sent to the Customer.


In case of non-payment for any reason or any violation of these Terms and Conditions, Ideanote shall be entitled – without liability – to immediately bar access to the Service and/or bar access to paid Subscriptions, and/or to terminate a Customer’s Space. In practice, Ideanote will make reasonable efforts to inform the Customer of unsuccessful, invalid or missing payments before taking such steps. In case of non-payment, a monthly late fee of 2% is added to the outstanding amount.


Should a Customer’s account be terminated, the Customer agrees and acknowledges that Ideanote has no obligation to retain Uploaded and Usage Data and that such Data may be irretrievably deleted if the deleted account was removed longer than 30 days prior to the request for renewed access to the Customer’s data.

Trials and Credit

Ideanote may offer Trials. On using a Trial, the Customer is granted access to the features of a given Subscription for a limited amount of time (the “Trial Period”), disclosed at the outset of the Trial. After termination of the Trial, the Customer has the option to register payment information to stay on the Subscription. If a Customer has already registered payment information with Ideanote, the Trial will automatically turn into a paid Subscription at the end of the Trial period, if it is not cancelled before.


Customers may receive Credit on completing certain actions. These action can be but are not limited to signing up, referring people to use Ideanote, reaching an activity milestone or completing a survey. Customers will be notified of how they can receive Credit as part of the Service.


Although the Credit may be visualized in USD or other currencies, this credit is no legal tender, does not hold inherent value and cannot be refunded, transferred or exchanged for cash, goods or services. It can and may not be traded, sold, bought or exchanged by the Customer with third parties. However, it can and will automatically be used to reduce the amount to be paid on bills sent to the Customer as part of recurring billing of paid Ideanote Subscriptions. In doing so, any Credit listed on a bill is used up and removed from the Customer.


We reserve the right to allow for or stop ways to receive Credit at Our discretion. A Customer can only accumulate up to an equivalent of $300 per Space. Any Credit received by a Customer will only remain valid for use for 60 days.

Customer Prerequisites for Access

The Customer shall be responsible for obtaining and maintaining, monetarily or otherwise, all telephone, computer hardware, software, internet service plans and other equipment needed for access to and use of Ideanote and all charges related thereto.

Access to Ideanote

Access to the Service is available at https://ideanote.io. Upon entering into a contract with the User, Ideanote will provide the User with the ability to create and maintain a username and password for accessing the Service.


As the usernames and passwords of the User are personal, and considered to be confidential information, the Customer is at all times entirely liable for all acts and omissions by Users, he or she has allowed to access to the platform. In relation to any losses arising out of this, the Customer agrees to indemnify Ideanote as stated in Section “Indemnification”.


Access to the Service is only available to the Customer and Users, subject to compliance with these Terms and Conditions and, in the case of the Customer, making the applicable payments for the Service under this Agreement.

Customer Data

Ideanote does not own any data, information or material that You or others submit to the Service in the course of using the Service (“Uploaded Data”). You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use any and all Uploaded Data that You submit. Ideanote shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Uploaded Data.


The Customer and/or Users are fully liable for the legality of all Uploaded Data stored by the Customer and/or User on the Service. Furthermore, the Customer and/or User is fully liable if such Uploaded data is infringing upon third party rights, and accordingly agrees to indemnify Ideanote for all claims and losses related to such infringement and/or illegality.


If Ideanote on its own or through any third party has notice that Uploaded Data stored by the Customer and/or User is in violation of any law or infringes third party rights, Ideanote shall have the unfettered right to – without liability to the Customer or User – immediately suspend access to such data without prior notice to the Customer or User. The Customer and/or User may be notified by Ideanote of any such action under this Section, when reasonable and possible.

Privacy of Personal User Data

Ideanote shall maintain all data in accordance with its Privacy Policy (the “Privacy Policy), which may be found at https://ideanote.io/privacy. The Privacy Policy may be amended from time to time and is, as mentioned before, incorporated by reference into this Agreement. You may be requested to submit personal data in connection with Your use of the Service. The ways in which Ideanote collects and uses personal data, and Your rights to request access to and correction of Your personal data, are regulated by the Privacy Policy in accordance with applicable  law.


Unless expressly authorized in writing by the other Party, neither Party shall disclose to any third Party any Confidential Information of the other Party, nor use such Confidential Information in any manner other than to perform its obligations under this Agreement. Confidential Information within the context of this Agreement means any non-public information and/or materials provided by a Party under this Agreement to the other Party and reasonably understood to be confidential, but shall not include Uploaded Data.


The foregoing restrictions do not apply to any information that is publicly disclosed through no fault of the receiving Party, is already lawfully in the receiving Party’s possession and not subject to a confidentiality obligation to the disclosing Party, becomes known to the receiving Party from a third party having an apparent bona fide right to disclose the information, or is Confidential Information that the receiving Party is obligated to produce pursuant to an order of a court of competent jurisdiction or a valid administrative subpoena, provided the receiving Party supplies the disclosing Party with timely notice of such court order or subpoena. The Customer and User acknowledge that Ideanote and its licensors retain all intellectual property rights and title, in and to, all of their Confidential Information and/or other proprietary information. This shall include, but not be limited to: products, services, and the ideas, concepts, techniques, inventions, processes, software or works of authorship developed, embodied in, or practiced in connection with the Services provided by Ideanote hereunder.


Warranties and Representations

This website is provided “as is” without any representations or warranties, express or implied. Ideanote makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Ideanote does not warrant that:

-this website will be constantly available, or available at all; or

-the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind. If You require advice in relation to any legal or financial matter You should consult an appropriate professional.

Customer Monitoring

Ideanote and its Employees shall retain the right, but not the obligation, to generally monitor and observe the activities of Customers of Our Service to determine compliance with this Agreement and to investigate content to determine compliance with this Agreement and any operating rules established by Ideanote to satisfy any law, regulation or valid authorized government request.


Ideanote and its Employees shall also retain the right, but not the obligation, to directly access a Customer’s account on invitation for purposes of technical maintenance, content oversight or investigation as well as Customer support.


Ideanote shall have the right at its sole discretion to refuse to post or remove any material submitted to or posted on https://ideanote.io. Without limiting the foregoing provisions of this Section, Ideanote shall have the right to remove any material that Ideanote, in its sole discretion, finds to be in violation of the provisions contained within this Agreement or deemed to be otherwise objectionable.


Ideanote will not forward marketing material from third parties to Users. Ideanote will forward product news relevant to User’s use of the Service as Ideanote sees fit from time to time. Data will be used only in accordance with the Privacy Policy.


Ideanote reserves the right to contact Customers to ask them for quotes, the right to disclose the Customer as a Customer of Ideanote and/or to participate in the writing of a Customer Case outlining the results of using the Service.

Limitation of Liability

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious conduct, negligence, or under any other such cause of action. The Customer specifically acknowledges that Ideanote is not liable for the defamatory, offensive or illegal conduct of other Customers, Users or third parties and that the risk of injury from these causes of actions rests entirely with the User and Customer.


In no event will Ideanote, or any person or entity involved in creating, producing or distributing the Service, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use the Service. The User and Customer hereby acknowledges that the provisions of this section shall apply to all content on the site.


Further to the Terms set forth above, neither Ideanote nor any of its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or inauthenticity of, the information contained within the Service.


None of the abovementioned parties related to Ideanote shall be liable for any third-party claims or losses of any nature, including, but not limited  to, lost profits, punitive or consequential  damages.




The Customer agrees to defend, indemnify and hold harmless Ideanote, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of Ideanote by the Customer or the Customer’s account.

Force Majeure

Neither party will be responsible for any failure or delay in performance due to circumstances beyond its reasonable control, including, without limitation, Events of Force Majeure, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, service outages resulting from equipment and/or software failure and/or telecommunications failures, power failures, network failures, failures of third party service providers (including providers of internet services). The party affected by any such event shall give notice to the other party within a maximum of twenty (20) days from the events occurrence. The performance of this agreement shall then be suspended for as long as any such event will prevent the affected party from performing its required obligations under this agreement.


Should any provision in this Agreement be held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by the applicable law. The remaining provisions of this Agreement shall remain in full effect.

Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, and fiduciary or employment relationship among the parties.

Third Parties

Ideanote reserves the right to use know-how, people or technology provided by a Third Party to deliver parts of the Service under this Agreement.


Ideanote may give notice by means of a general notice on the Service, electronic mail to Your e-mail address on record in Ideanote’s account information, or by written communication sent by mail or pre-paid post to Your address on record at Ideanote. Any such notice shall be deemed to have been given upon the expiration of 72 hours after mailing or posting (if sent by mail or pre-paid post) or 24 hours after sending (if sent by email).


This Agreement may not be assigned by You without the prior written approval of Ideanote, but may be assigned without Your consent by Ideanote to a parent or subsidiary company,

an acquirer of assets, or a successor by merger or acquisition. Any such purported assignment in violation of this section shall be void.

Dispute Resolution

Any dispute arising out of or in connection with this contract, including any disputes regarding the existence, validity or termination thereof, shall be settled by arbitration administered by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.


The arbitral tribunal shall be composed of one arbitrator. The place of arbitration shall be Copenhagen, Denmark. The language to be used in the arbitral proceedings shall be English.

Governing Law

This agreement shall be governed by the substantive laws of Denmark without regard to conflict of laws principles. The Customer hereby expressly agrees to submit to the exclusive jurisdiction on Denmark, for the purpose of resolving any dispute relating to this Agreement or access to or use of the Service by the Customer and Users.


Ideanote Subscriptions are pre-paid and are non refundable. Ideanote does not provide refunds or credits for any partial months of use of its Service. The Customer may cancel his/her Subscription at anytime, which will be effective immediately.


If the Customer wishes to cancel his/her Subscription, the Customer may do so via the billing page in the settings. Should You elect to cancel Your Subscription, please note that the Customer will not be issued a refund for any charged and paid fees. It is the Customer’s responsibility to keep his/her contact and payment information current. The Customer hereby explicitly authorizes Ideanote to continue billing the Customer’s credit card on file with Ideanote for as long as the Customer continues to use the Service, and in the event that the credit card is invalid for payment for any reason, then the Customer will remain responsible for any uncollected amounts.


This Agreement shall commence when the Customer begins use of the Service and will automatically renew for successive renewal terms equal to twelve (11) months (unless expressly stated otherwise in the order form) in duration at the current fees, if applicable, unless Customer specifically terminates the Services online on Ideanote’s website or Ideanote specifically terminates the Customer Space for any other reason as defined in Our Terms.


If either party is in breach of this Agreement, the other party is entitled to terminate this Agreement for such breach after having given the breaching party a written notice of no less than twenty (20) days should the breaching party not remedy the breach to the satisfaction of the other   party. Any termination by either of the parties or the expiry of the term of this Agreement shall only have effect for the future, and shall have no retroactive effects.


The Customer agrees and acknowledges that Ideanote has no obligation to retain the Uploaded Data, and may delete such Uploaded Data without prior notice, if the Customer has materially breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within twenty (20) days’ notice of such breach; or upon termination of this Agreement for any reason.

Copyright and Ownership

Ideanote and its logos are trademarks of Ideanote ApS. All rights reserved. All other trademarks appearing on Our Service are the property of their respective owners.


You understand that although We might use terms like “sell”, “own”, and “unlimited” ownership of Our Service and Technology remains with Ideanote. No rights for Ideanote Technology and Intellectual Property are transferred to Users and/or Customers. Any feedback or circumstantial analytical evidence knowingly given or unknowingly resulting from usage of a Customer and/or User can be used by Us to improve Our Services or Technology without this resulting in the right of said Customer and/or User to have any ownership in Our Service or Technology.


You understand that the Service is hosted online and You have no rights to access, copy and/or host the Source Code of Our Technology.


Variance to Agreement

Ideanote reserves the right to modify the Terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting an updated version of this Agreement on the Ideanote website at https://www.ideanote.io/terms. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute Your consent to any such changes made by Ideanote.

Contact Us

If You have any questions regarding Our Terms of Service, please contact Us by sending an email to hello@ideanote.io.

Privacy Policy

Last updated October 3, 2017


Ideanote (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help You understand how We collect, use and safeguard the information You provide to Us and to assist You in making informed decisions when using Our Service.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via Our website at https://ideanote.io. The terms “We,” “Us,” and “Our” refer to the Company. “You” refers to You, as a User of Service. By accepting Our Privacy Policy and Terms of Use, You consent to Our collection, storage, use and disclosure of Your personal information as described in this Privacy Policy.

Information We Collect

We collect “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to personally identify You, such as anonymous usage data, general demographic information We may collect, referring/exit pages and URLs, platform types, preferences You submit and preferences that are generated based on the data You submit and number of clicks.

Personal Information includes Your email and name which You submit to Us through the registration process of Our Service. Customers may choose to identify by providing Us with their Company name during the registration process.

Information collected via Technology

To activate the Service, You do not need to submit any Personal Information other than Your email address and Your name. To use the Service thereafter, You do not need to submit further Personal Information.

However, in an effort to improve the quality of the Service, We track information provided to Us by Your browser or by Our software application when You view or use the Service, such as the website You came from (known as the “referring URL”), the type of browser You use, the device from which You connected to the Service, the time and date of access, and other information that does not personally identify You. We track this information using cookies or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from Our servers and are stored on the user’s computer storage space. Sending a cookie to a user’s browser enables Us to collect Non-Personal information about that User and keep a record of the user’s preferences when utilizing Our Service, both on an individual and aggregate basis.

The Company may use both persistent and session cookies; persistent cookies remain on Your computer after You close Your session and until You delete them, while session cookies expire when You close Your browser. For a list of the Cookies used in Our Service, please view Our Cookies Policy accessible at https://ideanote.io/cookies.

Information You provide Us by registering for an account

In addition to the information provided automatically by Your browser when You visit the Site, You will need to create a personal profile to become a User of the Service. You can create a profile by registering with the Service and entering Your email address, and creating a User name and a password. By registering, You are authorizing Us to collect, store and use Your email address in accordance with this Privacy Policy.

How We use and share information

Personal Information

Except as otherwise stated in this Privacy Policy, We do not sell or trade Your Personal Information with third parties without Your consent. Nor do we otherwise share Your Personal Information with third parties for marketing purposes without Your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for Our email communications who are provided access to Users’ email addresses for purposes of sending emails from us. Those vendors use Your Personal Information only at Our direction. You can further inform yourself about Our vendors and their policies on https://ideanote.io/cookies and https://ideanote.io/acknowledgments.

In general, the Personal Information You provide to Us is used to help Us communicate with You. For example, We use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and to proactively inform Users about promotional offers or activity that they could perform on Our Service.

In general, when providing Us with Personal Information, You must assume that other Users will be able to view that information on Your profile as long as they are part of the same Space. Certain features within Our Service might make it possible for the Customer or individual Users to analyze, view, display and in the end share Personal Information linked with Content or Activity performed by You. An example of this might be a report featuring a specific User as having created the most ideas on a Space.

Non-Personal Information

In general, We use Non-Personal Information to help Us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. Ideanote also reserves the right to perform aggregate analysis of content submitted by Users across spaces, as long as the sample size is large enough for users and customers to remain anonymous. This Privacy Policy does not limit in any way Our use or disclosure of Non-Personal Information, and We reserve the right to use and disclose such Non-Personal Information to Our partners, advertisers and other third parties at Our discretion.

In the event that We undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of Our assets, Your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of Our assets may continue to process Your Personal Information as set forth in this Privacy Policy. If Our information practices change at any time in the future, We will post the policy changes to the Site so that You may opt out of the new information practices. We suggest that You check the Site periodically if You are concerned about how Your information is used.

How We Protect Information

We implement security measures designed to protect Your information from unauthorized access. Your account is protected by Your account password and We urge You to take steps to keep Your personal information safe by not disclosing Your password and by logging out of Your account after each use. We further protect Your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that Your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using Our Service, You acknowledge that You understand and agree to assume these risks.

Your Rights regarding the use of Your Personal Information

You can indicate that You do not wish to receive notifications communication from Us in the “Settings” section of the Site. This setting does not cover Us contacting You for marketing purposes.

You have the right at any time to prevent Us from contacting You for marketing purposes. When We send a promotional communication to a User, the User can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

Please note that notwithstanding any settings or indication of preferences, We may continue to send You administrative emails including, for example, periodic updates to Our Privacy Policy.

Use of Intercom Services

We use third-party analytics services to help understand Your usage of Our services. In particular, We provide a limited amount of Your information (such as Your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when You visit Our website or use Our product. Intercom analyzes Your use of Our website and/or product and tracks Our relationship so that We can improve Our service to You. We may also use Intercom as a medium for communications, either through email, or through messages within Our product(s). As part of Our service agreements, Intercom collects publicly available contact and social information related to You, such as Your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance Your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy.

Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms.

If You would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Links to Other Websites

As part of the Service, We may provide links to or compatibility (e.g. integrations) with other websites or applications. However, We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by Us through the Site and the Service. Therefore, this Privacy Policy does not apply to Your use of a third party website accessed by selecting a link on Our Site or via Our Service. To the extent that You access or use the Service through or on another website or application, the privacy policy of that other website or application will apply to Your access or use of that site or application. We encourage Our users to read the privacy statements of other websites before proceeding to use them.

Changes to Our Privacy Policy

The Company reserves the right to change this policy and Our Terms of Service at any time. We will notify You of significant changes to Our Privacy Policy by sending a notice to the primary email address specified in Your account or by placing a prominent notice on Our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Contact Us

If You have any questions regarding this Privacy Policy or the practices of this Site, please contact Us by sending an email to hello@ideanote.io.

Community Policy

Last updated October 3, 2017

Ideanote empowers people to share ideas – but to do so we must ensure that our Service is not misused and that People respect each other.

In addition to complying with the Terms of Service, You agree not to

  • License, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit the Service;
  • use the Service to Process data on behalf of any third party that is not the Entity you represent;
  • modify, adapt, or hack the Service or otherwise attempt to gain unauthorized access to the Service or related systems or networks;
  • use the Service in any unlawful manner, including, but not limited to, violation of any person’s privacy rights;
  • use the Service to send unsolicited or unauthorized bulk mail, junk mail, spam, pyramid schemes or other forms of duplicative or unsolicited messages;
  • use the Service to store or transmit files, materials, data, text, audio, video, images or other content that infringes on any person’s intellectual property rights;
  • use the Service in any manner that interferes with or disrupts the integrity or performance of the Services and its components;
  • attempt to decipher, decompile, reverse engineer or otherwise discover the source code of any Software making up the Service;
  • purport to be affiliated with Ideanote when you are not, and/or purport to have a status, role or access level you do not have, and/or impersonate a person you are not in a misleading manner (e.g. through means of a misleading profile picture);
  • create multiple profiles to evade the consequences of not abiding our Community Policy and/or Terms of Service;
  • share private information with third parties obtained through the use of the Service
  • use the Service to knowingly post, transmit, upload, link to, send or store any content that is unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory;
  • use the Service to knowingly post, transmit, upload, link to, send or store any viruses, malware, Trojan horses, time bombs, or any other similar harmful software (“Malicious Software”); or
  • attempt to use, or use the Service in violation of these Terms.

Age Limit

Ideanote is not intended to be used by anyone under the age of sixteen (16). To be able to consent to our Terms and access our Service, you must be at least sixteen (16) years of age. In the event that we are made aware that one of our Users is below sixteen (16) years of age we will delete all personal information including but not limited to their email, password and full name that is linked to their User.

Space Squatting and Inactive Spaces

It is not allowed to squat (intentionally register and hold without the intent to use) Ideanote Spaces for any purpose. Selling, buying or exchanging registered Spaces is not allowed.

Ideanote reserves the right to terminate Spaces and permanently delete data on any Space that it considers inactive. We consider a Space inactive if

-The Space is not visited by any logged in User of that Space in the thirty (30) days following the first twenty-four (24) hours of it being registered by a Customer.

-If the Space is not visited by any logged in User of that Space for a period of six (6) months.

Ideanote reserves the right to register and mediate ownership of Spaces for known brands (e.g. acmecorp.ideanote.io).

Customer Responsibility

The Customer is responsible for compliance with the provisions of these Terms by all Users of his Space and for any and all activities that occur in his Space, as well as for all Service Data.

Without limiting the foregoing, The Customer is solely responsible for ensuring that use of the Service to store and transmit Service Data is compliant with all applicable laws and regulations as well as any and all privacy policies, agreements or other obligations the Customer may maintain or enter into with Users of his or her Space. The Customer also maintains all responsibility for determining whether the Services or the information generated thereby is accurate or sufficient for the purposes of the Users of that Space.

Ideanote reserves the right, in its reasonable discretion, to suspend or end access to and use of a Service or parts of a Service for Users of a Space in the following instances:

  • during planned downtime for upgrades and maintenance to the Service (of which Ideanote will use commercially reasonable efforts to notify You in advance) (“Planned Downtime”);
  • during any unavailability caused by circumstances beyond Ideanote’s reasonable control, such as, but not limited to, Events of Force Majeure, acts of government, acts of terror or civil unrest, technical failures beyond Ideanote’s reasonable control (including, without limitation, inability to access the Internet), or acts undertaken by third parties, including, without limitation, distributed denial of service attacks;
  • if Users on this Space do not comply with the provisions laid out in these terms;
  • in the event that the Customer or the Entity he or she represents owes any amount to Ideanote for any reason; or
  • if We suspect or detect any Malicious Software connected to Your Account or use of the Service by You, Agents or End-Users.

Any breach of the Community Policy with material consequences for Ideanote will make the Customer liable for damages suffered by Ideanote.

Capitalized terms not defined in the Community Policy have the meaning set out in the Terms of Service.


If you have any questions in regards to our Privacy Policy, please contact us at hello@ideanote.io.

Third Party Services and Technology

Last updated October 3, 2017

Currently our products are built and depend on the following technology and third party services.

Technology Architecture



…Amazon EC2
…Amazon S3

Service and Analytics

…Google Analytics


…Google Cloud Platform