Submit Ideas Without Signup

Do external contributors count toward my seat limit?

No. People who submit ideas without signing up do not count as users in your seat count. They never create an account and the platform does not register them as licensed users. This makes the feature ideal for open innovation programs, public feedback campaigns, and external hackathons where you want broad participation without worrying about licensing costs.

Only team members who sign in to manage, review, or collaborate on ideas inside your workspace count toward your user limit.

How do I enable submissions without sign-up?

You add "without sign-up" as an authentication method in your workspace settings. Once enabled, you apply it to a specific widget, shareable link, or collection. When someone visits that widget or link, they see the submission form immediately and do not need to log in or create an account.

You control where this method applies. You might enable it for a public feedback widget while keeping internal collections restricted to signed-in employees.

What happens to ideas submitted without sign-up?

Ideas appear in your workspace the same way as any other submission. Your team reviews, prioritizes, and acts on them through the standard workflow. The only difference is that you do not have contact information for the submitter, so you cannot follow up or notify them of updates.

This trade-off works well when your goal is volume and ease of submission rather than ongoing dialogue with contributors.

Can people do more than just submit ideas without signing up?

Yes. You choose what actions to allow. Contributors without accounts can browse ideas, vote on them, leave feedback, and refine roadmaps, depending on how you configure the shareable link or collection. Each action happens without requiring them to sign in.

If you want to limit participation to submission only, you configure the collection to restrict other activities. The platform gives you control over what anonymous visitors can do.

Can I collect any information about people who submit without signing up?

Yes, through URL parameters. You add hidden fields to your submission form and pass data through the URL, such as UTM parameters, email addresses, or user IDs. This lets you track where submissions come from or associate them with known users in your own system, even when contributors do not sign in.

This approach works well when you embed widgets on your website or send links through email campaigns where you already have some context about the visitor.

How is this different from anonymous submissions?

Anonymous submissions allow signed-in users to submit ideas without revealing their name. The platform knows who they are but hides their identity from other users. Submissions without sign-up mean the platform does not know who the person is at all because they never authenticate.

You might use anonymous submissions for internal suggestion programs where employees want confidentiality. You use submissions without sign-up for external audiences where requiring an account would reduce participation.

Can I verify the identity of someone who submits without signing up?

Not directly, because they do not create an account. If verification matters, you have two options. First, you require sign-up and use an authentication method such as email verification or single sign-on. Second, you pass identifying information through URL parameters as described earlier, which assumes you already know something about the visitor.

For most open feedback use cases, verification is less important than removing friction. For submissions where accountability or follow-up matters, you should require sign-up.

Where would I use submissions without sign-up?

This feature fits external or public scenarios. Examples include customer feedback widgets on your website, QR codes at events or in physical locations, public hackathons, NPS surveys, and open innovation campaigns where you invite people outside your organization to contribute. It also works for employees who do not have company email addresses, such as frontline or shift workers.

It does not fit well when you need to follow up with contributors, track engagement over time, or ensure accountability for submissions. For those cases, require sign-up and use internal authentication methods.