Trigger an Event in Intercom when Idea Phase is updated in Ideanote

It's a smart idea to keep customer innovation in the same place as other customer interactions so you have a complete record of their history, but this is often a time-consuming and neglected upkeep task. So why not keep people informed and trigger events based on when an idea reached a certain stage in its development - for example when it has been implemented.

Your Intercom page

Submit an idea?

Start

What is an idea collection widget?

Do you think asking people to go to your Ideanote workspace to submit their ideas is one step too many?

We've got great news for you: you can boost your engagement and be where your audience is with the completely customizable Ideanote idea collection widget and collect ideas right on your Intercom pages.

If you're on the PRO plan or highter you can also style your widget to match your brand and define access settings and custom idea fields.

If you have question about the setup you can always reach us in the helpchat or find useful guides in our helpcenter.

What you need

  • A free Ideanote account
  • An account from Intercom
  • An idea collection where you have editing rights

How to embed the widget on Intercom

  1. Go to the idea collection you want to embed
  2. Click the Share button
  3. Click on the Embed button
  4. Click Get the code
  5. Go to Intercom
  6. Add the code to a custom HTML embed section
  7. Save or publish your page

Set up

Click the Use this integration button above of this text to get started.

If you already have an Ideanote and a Zapier account, you’ll be asked to log in, and then to either choose an idea collection, or create a new one to connect with your Intercom account.

If you don’t yet have an Ideanote or Zapier account, we’ll get you signed up, and then take you through creating an idea collection to connect with your Intercom account.

You’ll then be taken through set up over at Zapier.

Click here for more on how to set up this integration.


What you need

  • A free Ideanote account
  • An account from Intercom
  • A free Zapier account (up to 5 integrations)

Zapier acts as a courier between your Ideanote workspace and Intercom.

Tadaa! Now your widget is collecting fresh ideas right from your page!
Tell other people about your
 time-saving innovation flows!